On the tranquil grounds of Balay Kogon, unwind in style with a rejuvenating massage or explore the lush garden. Enjoy breakfast and other meals at the on-site restaurant, then relax at the bar or take in views from your private balcony.
When visiting Carles, Balay Kogon is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a terrace and a garden.
Languages
English, Filipino
More about this property
VISIBILITY
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Parking
No on-site parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
On the beach
Snorkelling nearby
Services
24-hour front desk
Concierge services
Facilities
Garden
Picnic area
Terrace
ROOM
Room amenities
Home comfort
Air conditioning
Ceiling fan
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
STAR_OUTLINE
Special features
Dining
On-site venue – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare.
MONETIZATION_ON
Fees & policies
Refundable deposits
Cash deposit: PHP 1500 per stay
Renovations and closures
This property is closed from 2 June 2025 to 31 December 2025 (dates subject to change).
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts cash.
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Balay Kogon Hotel
Balay Kogon Carles
Balay Kogon Hotel Carles
HELP_OUTLINE
Frequently asked questions
Is Balay Kogon currently open?
This property is closed from 2 June 2025 to 31 December 2025 (dates subject to change).
Does Balay Kogon offer free cancellation for a full refund?
Yes, Balay Kogon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Balay Kogon?
Sorry, pets aren't allowed.
Is parking offered on site at Balay Kogon?
Sorry, there's no on-site parking at Balay Kogon.
What are the check-in and check-out times at Balay Kogon?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.
What is there to do at Balay Kogon and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Balay Kogon?
Yes, there's an on-site restaurant that offers local cuisine and ocean views.
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Balay Kogon Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10
Beautiful property, very quite. Very good for a quite vacation, do not expect to go for long walks or have party music around the pool
Paul
5-night trip
10/10
Amazing service from all the staff. From arrival pick-up to departure (😔), my 2-night stay was very memorable; I wished I would’ve stayed longer!
Carlo
2-night trip
10/10
Everyone does way and beyond to make our stay wonderful!!!
Norita
1-night trip
8/10
There should be more local food options and take advantage of the great resources in the community around the property instead of offering very basic foreign menu.
Mohammad
3-night trip
10/10
All good
Martín
3-night trip
4/10
I came to this Island to unwind in Balay Kogon but as soon as I arrived I became frustrated and dissappointed as to how they treat their costumer.
They lack communication and follow through, they misled the guest (moving to another property).
They need to improve their costumer service, they need to be proactive, the cleanliness is appaling, not much activity in the Island to do with, the restaurant doen’t have much choices. I expected more in this property Island but I didn’t get what is there to offer in their website. I am
So dissppointed especially the costumer service and their lack of communication before and during in the Island. There is a terrible in the toilet, same is through in their commin toilet. They need to address this issues for the guest to be able to enjoy their stay. They also need to know what to they mean about the word complimentary as I dont think they understand fully. I met the property manager and we discussed a lot of things but not the issues I had with the property. And they have to removed the Balay Kogon in all the booking websites as they used this as a trap for you to booked then it is not available. Shame we didn’t get what we booked for but definitely I will not come back at all. They need to improve in all aspect to be able to be competitive enough. I have never experience such a terrible service in a private island property until this moment. You have potentials develop the people who work in the property.
Victoriano
4-night trip
8/10
Ketil Ehrhorn
1-night trip
8/10
Alessandro
2-night trip
10/10
Maria Angelica
1-night trip
10/10
The staff was outstanding!!! They went above and beyond in fulfilling my request of dried fish, not even in the menu…I highly recommend this resort and coming back again soon with my friends and relatives…Thank you again Balay Kogon!!!
Antonio
2-night trip
10/10
Editha
2-night trip
10/10
Trisha Kate
2-night trip
10/10
We had a good time and we came back. The best resort and staff are amazing.
Cesar
2-night trip
8/10
Balay Kogon is beautiful because the properties are detached and its charming because of its cogon roofs. The gardens are lush and well taken cared off. The staffs are very helpful and courteous.
CarolineUy
2-night trip
10/10
Had a wonderful time in Balay Kogon. They have the friendliest staff.
Verified traveller
3-night trip
10/10
Location is amazing and resort is perfect getaway and be with nature. Staff is wonderful, patient, funny and brings that local Sicogon hospitality that is unmatched. The rooms are wonderful, clean, peaceful and has everything you need. We stayed here for a week when others only 2-3 days and was worth every day of the stay for peace and quiet. Isolation is not for everyone as some might not be cool with eating only in one place, no wifi, and just the ocean and mountain as your playground. But for those that really want to get away from it all, this is it!
Pablo
7-night trip
8/10
Amazing stay. Place was not overcrowded. Staff was friendly. Has a relaxing stay. Maybe more variety of food for be better. Will recommend to friends.
Verified traveller
2-night trip
10/10
The view was spectacular! This is the place to get away from city life and just relax. Island hopping is available and at your own pace: you can stay longer or shorter at any stop. Did I say views were spectacular?
Katrina
1-night trip
10/10
excellent place and ambiance was very peaceful....no wifi signal that made the family more conversation...
JOHN RONALD
1-night trip
8/10
It is definitely a REPEAT PLACE for us looking forward to comeback again soon. Just a suggestion: The nearby fisherman folks is a community worth tapoing. They can provide the freshiest catch. We were able to buy crabs and fish there but was charged corkage fee. I know that this is a hotel guidelines but this should apply to guest not buying their food in the hotel. We ordered our food in the hotel 3 main courses with desserts and drinks but still ended up paying extra for seafoods not even available in the hitel tht day. They should replace the noozles of their toiletries. I ended up fixing them each time I use them. The heater is not working well. Imagine taking a shower wth water so cold and abruotly changed into HOT water and nack again to COLD all within 2 mins in the shower! That was quite an experiece. What’s commendable are the very helpful staff particularly the security guards, Mae who helped us wth ICE when my daughter had a sprain late at night. Kim our waiter was oarticularly attentive to us as well. Pizza and burgers will be a great addition to ur menu.