Savoy Hotel Baur en Ville

Elegant hotel in convenient area, friendly staff, nice room

All great, excellent service beautiful hotel. The bed was not firm enough for me. They tried a fix and it improved, but was still too soft for me.

This is an expensive property located in the middle of Zurich. Its an old style hotel. Rooms are really small, continental breakfast costing 35 francs does not include anything other than bread, cold cuts and beverages. I was frankly quite disappointed and wont go again

Unfortunately my trip was disturbed by the Zurich street parade (which wasn’t the hotels fault) although the hotel should have offered some type of coffee service or complimentary snacks as it was extremely difficult to go out even most shops were closed. The staff didn’t seem to realize the difficulty there customers faced even getting to the hotel and should have offered some complimentary tea or beverage service. While I realize some people came to the city just for this event, I sincerely doubt savoy customers did so. The staff were a bit stiff and not very welcoming. This is a beautifully decorated and clean hotel although I think the staff weren’t inviting.

Rooms are very dated and small Very stuck up and old school vibe