Fiesta Inn Playa del Carmen

Bad check in and service，we got the worst room in the corner very close to the noisy ice machine(the door even can not fully closed, I told them right away so they change it the next day, this is something they should do before customer check in), the front desk staff promise us will change to some other room the next day then let us leave our luggage to the room they will change it when we back EOD, but everything remains the same after we back, their response is very trick : Do not remember! Not recommended! Change to other hotel if you wanna a good stay in carmen!

nice place, comfortable, safe parking space.

Great service, location and price

The bad thing was that after staying for 3 nights they don't respect the same rate and won't give you a discount or any benefits for staying that long.. also prices on food are expensive and any other services extra .. so the price is high and you only get the right to sleep.. no breakfast, no shuttle service, you pay for every little thing you will consume.. dissapointed.. they even charge you for the print outs at the computers..

Paid in full online prior to stay. Immediately at check-in told to pay additional tax in cash and asked to pay additional money for child. Rooms are nice, but no mini fridge in room and bathrooms are frosted glass.