Soul Beach Luxury Boutique Hotel & Spa Adults Only

I was worried when we first arrived because they couldn’t find our reservation. The manager Arturo quickly accommodated us and was able to find us a better room than what we initially booked. We’ll definitely be back!

Had my money stolen from my room safe. Hotel did not take responsibility. The hotel staff is no more than a dozen so every one of them is a suspect to me. It must be team work… The hotel manager apologized and told me that such incidents have happened in the past and there is nothing they can do. My hotel duration was short, I requested NO HOUSEKEEPING SERVICE but the staff came in despite my request! The initial price is attractive but it is bait – it was my most expensive hotel room ever! Look for other hotels in Playa, there are plenty of good ones…