Pierre Mundo Imperial

Very clean maintained property with numerous swimming pools. Staff was very friendly. Food was excellent. Rooms were a bit outdated. Had a hard time adjusting AC in the rooms. It was either on or off. No temperature controls. It was noisy. People closing/slamming their room doors echoed through the concrete hallways. You coupd hear everything going on in adjacent rooms. We could only go to sleep once the neighbors decided to quit laughing/talking. The food prices at Pierre bar were good but the only thing open for breakfast was the buffett which was way overpriced.

adam, Wycieczka rodzinna: 5 noclegów,, 30 mar, 2022

Autentyczna opinia gościa Orbitz

Es un hotel ya viejo pero muy confortable con espacios amplios y con una vista maravillosa. Súper rica cómida

Marlene, Wycieczka rodzinna: 2 noclegi,, 25 mar, 2022

Autentyczna opinia gościa Expedia

Beautiful Pool Areas!

We enjoyed our stay very much. The property grounds and pool areas are beautiful! It is one of the iconic hotels in Acapulco. While the Princess is still the Wow! hotel, given our age bracket (over fifty), we prefer the Pierre Marquez. One suggestion, however, please replace the umbrellas in the pool areas.... they´re falling apart.

David, Podróż: 4 noclegi,, 8 mar, 2022

Autentyczna opinia gościa Hotels.com

Pierre continues to be a good option in Diamante if you prefer a hotel vs apartment. Staff is well trained, amicable and looking forward to serving you well. Many of them have been around since the Fairmont era: like Bruno & Adan from the Pool area.

Philippe, Wycieczka rodzinna: 3 noclegi,, 4 lut, 2022

Autentyczna opinia gościa Expedia

My bathroom towels were dirty

Enrique, Wyjazd biznesowy: 1 nocleg, 22 sty, 2022

Autentyczna opinia gościa Expedia

Great location and classic architecture. Very bad conditions of the furniture and decorations. It is old and not nice.

Alejandra, Wycieczka rodzinna: 4 noclegi,, 3 sty, 2022

Autentyczna opinia gościa Expedia

Great location but OLD and below average service

Sorry to say but while the location is good, the building and rooms where we stayed were OLD and needed some serious renovation. I mean for $450 per night is WAY above what it should cost! While I understand the time of the year, being between Xmas and New Year's, justifies an increase it by no means can justify this kind of pricing. Once again, floors, balcony bathroom...All look like they were built in 1970 and never got upgraded. Now for the service, everybody is smily. The buffet was rather good. However, several mediocre experiences in services make it look below average. For instance it took us 1h and 15 min to do the check-in at the reception. We had to call twice and go a 3rd time to the reception to get info about some external event we wanted to go to(The Cliff Divers -La quebrada). We reserved and paid for Tennis courts for 7am the following day only to see that the courts were locked until 7:20 and only

Raul, Wycieczka rodzinna: 4 noclegi,, 26 gru, 2021

Autentyczna opinia gościa Hotels.com

I'd like to start by saying that this is a beautiful property, in El Revolcadero Beach in Rivera Diamante. The beach is amazing, you can walk for hours enjoying the sunniest and warm weather of December in Acapulco. I jump into how disappointing the food is all around, except for the breakfast buffet which is not bad, and the view of the ocean, while you eat, is incredible. I was there from the 20th-24th of December 2021. I had to return a dish at dinner since it was unacceptable, it was raw; I tried talking to the chef but instead, I got the waitress captain. The menu around the Hotel is the same, it's boring, no healthy snacks or snacks at all. The service was good, it's just simply that the staff had no idea of times, menus, entertainment, and it was expensive, not fresh. If you decide to buy the all-inclusive package make sure you are aware that you can visit the other properties, We were never told there was this option. We only had breakfast included, and I a glad. The rooms are very clean, and we had a cleaning service every day. Our safety deposit box didn't work, we reported it. The pools 3 of them are really nice, could use more cleaning at night. Sunscreen was floating... I and my husband maybe will choose another hotel next time we visit. It's a shame since as I mentioned it's a beautiful Hotel. We never saw anyone who seemed like a manager on site, I would have approached him or her and shared my experience directly with them.

Maria, romantyczny wypad: 4 noclegi,, 20 gru, 2021

Autentyczna opinia gościa Expedia

The pool areas of the resort were fantastic. Lots of options, well maintained. Landscaping was average, kind of dry rather than lush. Resort is a bit older and rooms reflected that. Service was average. We had small issues that took a long time to remedy. Food was average too. Nothing horrible. Nothing remarkable. It was an average priced resort and they delivered on that. Overall value was pretty much what we expected

scott, Wycieczka rodzinna: 2 noclegi,, 19 gru, 2021

Autentyczna opinia gościa Expedia

Hotel clásico y uno de los mejores en Acapulco para descansar. Sun ruidos, ni música en alberca, con hermosos jardines y la mejor playa de la bahía Diamante. Habitaciones agradables y tranquilo. Pueden mejorar los restaurantes super overpriced con opciones más accesibles o desayunos a la carta sin que sea obligatorio el buffet. Las palapitas de la playa son lindas pero les falta remodelación. Debería haber TV cable con opción a inglés o acceso Netflix o a emparejar con el teléfono del huésped. Es uno de los mejores hoteles de todo Acapulco para gusto exigente y que busque paz. Más orientado a adultos y esperamos así permanezca.

Arturo, Wycieczka rodzinna: 3 noclegi,, 10 gru, 2021

Autentyczna opinia gościa Expedia