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El Carmen Hotel

3.0 star property
Hotel with restaurant, near Antigua Guatemala Cathedral

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Photo gallery for El Carmen Hotel

Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Front of property
Reception
Property amenity
El Carmen Hotel features a rooftop terrace and puts you only steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. Other highlights include a bar/lounge, a terrace and a garden. The helpful staff and breakfast get great marks from fellow travellers.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €80
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Tempur-Pedic bed
2 bedrooms
Egyptian cotton bed sheets
Down duvet
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Tempur-Pedic bed
Premium bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Room Superior with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Triple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Suite With View

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 3 min walk - 0.3 km
  • La Merced Church - 5 min walk - 0.4 km
  • Casa Santo Domingo Museum - 5 min walk - 0.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

El Carmen Hotel features a rooftop terrace and puts you only steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. Other highlights include a bar/lounge, a terrace and a garden. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free off-site parking within 984 ft

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Handrails in stairwells
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala
HELP_OUTLINE

Frequently asked questions

Does El Carmen Hotel offer free cancellation for a full refund?

Yes, El Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Carmen Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at El Carmen Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by El Carmen Hotel?

Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.

What are the check-in and check-out times at El Carmen Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at El Carmen Hotel and nearby?

El Carmen Hotel has spa services and a garden.

Are there restaurants at or near El Carmen Hotel?

Yes, there's an on-site restaurant.

What's the area around El Carmen Hotel like?

El Carmen Hotel is in Historic Center, a short 2-minute walk from Central Park and 3 minutes' walk from Antigua Guatemala Cathedral. Travellers say that the local area is very central perfect for shopping.

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El Carmen Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
View
Food
Restaurant
Bed
Air conditioning
Volcano

What guests liked

  • Breakfast was consistently described as excellent, delicious, and plentiful with a great variety of options. (49 reviews)
  • The property's restaurant offered delicious food with a touch of culinary expertise and stunning views of the volcanos. (13 reviews)
  • The property offers comfortable and effective air conditioning in the rooms, providing a pleasant sleeping experience. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Hotel was dated but clean. You can hear everything going on in the hall from your room so if you’re sensitive to noise bring ear plugs. Staff we awesome and restaurant was good
2-night trip

10/10

Perfect for a solo traveler - staff was super friendly and accommodating! Super convenient to everything central in town, and waking up to breakfast on the roof was great as well.
2-night trip

10/10

Beautiful property
2-night trip

10/10

Great, comfortable place. Location is perfect, close to everything. The breakfast is 10/10.
1-night trip

10/10

Third time staying here love it!
1-night trip

10/10

The property was very clean. The breakfast options in the morning were great. Walking distance to all the main attractions. The staff were very nice and friendly.
2-night trip

10/10

Great hotel and very centric
2-night trip

8/10

I really liked how clean this property was. It was beautiful inside. My only complaint was my room was directly across from the lobby, which made me feel like anything could be heard in my room.
1-night trip

10/10

Excellent breakfast and dining, clean and convenient.
2-night trip

10/10

My cousin and I spent just one night at El Carmen, and we wished we could have stayed longer. The beds were very comfortable, bathroom was newly renovated, and the rooftop restaurant was lovely. Everyone was very friendly and helpful. Highly recommend.
1-night trip

8/10

The Terrance is beautiful. Hotel is in a good location.
1-night trip

10/10

Staff was very friendly, location is great you can walk to anywhere in the city. The restaurant is on the rooftop and allows for great views while dining. Free breakfast in the morning is also a nice touch.
2-night trip

10/10

Everyone friendly
3-night trip

10/10

The location is fantastic—you can easily walk anywhere in the city. The rooftop restaurant offers stunning views while dining, and the complimentary breakfast, including vegetarian options, is a great bonus. Lily at the front desk was incredibly friendly and helped me book the Pacaya Volcano tour and a shuttle to Panajachel. Overall, a wonderful stay, and I would definitely return!
2-night trip

10/10

Great little hotel with nice terrace in central Antigua. Close to many great sites.
1-night trip

10/10

Best breakfast I have had in Guatemala.
1-night trip

8/10

Nice hotel
1-night trip

10/10

Customer Service was exceptional Nice Rooftop Views
1-night trip

10/10

Location is great. Lots of dining options and shopping.
2-night trip

10/10

I definitely will recommend this place to family and friends
2-night trip

8/10

Great central property. Walkable to so much central. Greated with cold hibiscus tea. Staff very friendly. Nice rooftop patio. Breakfast and drinks on patio so nice with view of volcanos. Our room had no windows looking out so that was different. Walls also very thin so could hear everything in the room next door. But this is typical in Antigua. Beds comfy. Great plush towels.
2-night trip

10/10

Excellent place! AmaiNg staff. Sunset on the rooftop is stunning.
1-night trip

8/10

Nice small hotel about two blocks from the town square. Convenient to restaurants and shopping. Being in the centro area it is a bit noisy, especially the rooms that face the inner courtyard. Our friend had a room facing outward, and it didn’t have a window.
3-night trip

10/10

Amazing spot and affordable. Really great staff and really good breakfast.
4-night trip

10/10

I select this hotel in my next trip
8-night trip