Best Western Zachary Inn

The picture of this hotel on hotels.com does not match the actual hotel. The hotel has a one entry parking lot. Very limited parking. I booked two nights but only stayed 1 night. Cancelled the 2nd night and booked another hotel. There was some kind of dog convention or dog show that weekend so most of the occupants had dogs. The hallways smelled like dog urine. I was not pleased with the appearance of the property. I paid $130, which included taxes. Way to expensive for a hotel of that condition.

Staff was super friendly. Always ready to help with smiles. On the downside, when we checked into our room it smelled like bleach. At least we knew it was clean but we had to buy air freshener and prop the door open. And it was EXTREMELY muggy in our room. In my sisters room was nice if we had her room this review would be different ;)

Very nice place clean good breakfast and very nice staff

The first night wasn’t bad. However, the next day our room was not serviced. They took our towels and did not bother leaving more, didn’t take the trash out, and they didn’t even straighten the bed linens. We left for supper, came back to our nonsmoking room smelling like an ash tray. The lady at the front desk was nice, but could only do so much. We were moved to the first floor to a broken bed, and no television remote. The second move was to a room with dirty towels and damp feeling carpets. We will definitely not be staying here when we have to return next year!