Hotel y Suites Los Encantos

Grossed out in Sayulita

We reserved the last room available to meet a friend staying there over Christmas. The room description said no view, but we didn’t realize it would be a dark box with a couple porthole style openings high on the wall only. There was only one overhead light on the fan and no lamps in the room period. The room had only one electrical outlet and none in the bathroom which was also very dark with poor lighting. Across the narrow street was one building under construction and a rundown hostel. The nomads in the hostil gathered on the little paved road and partied playing soccer, hakisack & skateboarding till all hours keeping us awake. The whole town was dusty with not so cute awkward cobblestone half paved dusty streets. The beach was dirty and smelly as the towns sewer system was not adequate and the streams flowing into the bay were filthy with waste. We were lucky and found flights to get us out early and were happy to leave our paid in advance accommodations and escape this unsavory town.

Tom, romantyczny wypad: 6 noclegów,, 21 gru, 2018

Autentyczna opinia gościa Hotels.com

A nice basic no frills room. Good bed, large shower and patio. Close to restaurants, beach and bus depot.

george, Podróż: 1 nocleg,, 22 sie, 2018

Autentyczna opinia gościa Hotels.com

The staff was very attentive and helpful. The hotel was very conveniently located. We loved hanging out beside the refreshing pool reading and napping. A quick walk to the center of town made it a very convenient place to start our daily adventures.

Podróż: 7 noclegów,, 14 lut, 2018

Autentyczna opinia gościa Orbitz

A very nice hotel a few blocks from the beach and Downtown. I enjoyed it very much.

Podróż: 2 noclegi,, 29 maj, 2017

Autentyczna opinia gościa Orbitz

Great quality, moderate value

It's a small but very nice place, with a pool in a garden courtyard. Only a couple of blocks from the beach and town square, and a little quieter-except for the pre-dawn fireworks and roosters (the construction noise doesn't count because I found that everywhere in Mexico on this trip) Room is very nice, and the architect did a great job here). For the price, they could have offered a little bit extra.

Joseph, Inny wyjazd, 13 gru, 2015

Autentyczna opinia gościa Hotels.com

Never stay Hotel y Suites Los Encantos.

NEVER STAY at Hotel y Suites Los Encantos. They practice deception and bait and switch techniques.This was a terrible hotel. The room advertized and the actual room offered were different to the extreme. We actually had visited the hotel the prior year and were shown bright airy rooms with large windows and most with balconies. HOWEVER, when we arived the room we were given was dark and depressing only 3 small windows that were high in the wall. Each of these windows was not larger than a 10"x10" square. The room resembled a prison cell. The desk clerk though nice, did not speak english. We spoke to a woman on the phone who expained we were not shown that room last year because it did not exsist then. I expained that had we seen this room we would never have booked our stay there. She said it was not her fault and that it was not her problem. After a lenghty discussion she finally agreed to refund all but one night of our stay, but that we would need to come back the next day for the refund. Hot, frustrated and tired, we drug our bags around town and found the delightful hotel AURINKO BUNGALOWS with lovely staff and we had a wonderful vacation.

jacquelyn, Romantyczny wypad, 19 lis, 2015

Autentyczna opinia gościa Hotels.com

ok hotel close to everything

we chose this hotel as it had a pool. we checked in, paid our balance and were then told the pool was not working. we were there for 3 days and never got to use the pool. we weren't offered anything for our disappointment. the room was small and dark. I assume clean but then again, there wasn't any light in the room. the toilet was backed up when we arrived and I had to plunge it myself. there was no hot water either. on the last day the owner did give us a ride to our next hotel, very nice. I liked the quaintness of this hotel but if were to stay there again I would make sure to find out if the pool were open first.

Inny wyjazd, 1 gru, 2016

Autentyczna opinia gościa Expedia

Great Location.

Great location. The people were very pleasant. Nice pool. Clean and new.

Gerardo, Wyjazd rodzinny, 4 gru, 2015

Autentyczna opinia gościa Hotels.com

Quaint Oasis

Fantastic little place a couple blocks from the beach and town. Very private and secure with 6 suites in total and parking for your rental car. Pool was refreshing and the rooms were spacious enough for our family of 5. Front desk (Silver) was friendly and efficient with all requests! We will come back again for sure!

Shelley, Wyjazd rodzinny, 28 mar, 2016

Autentyczna opinia gościa Hotels.com

Good location, easy walk to town and the beach is right down the block. Had a nice kitchen with a full sized fridge. Great closet space also. Silver the manager was great and helpful. Had 2 balconies off my suite. Garden and pool area was very well maintained.

Jennifer, Wyjazd z przyjaciółmi, 21 mar, 2016

Autentyczna opinia gościa Hotels.com