Fairfield Inn & Suites Boston Cambridge

If your going to rob your guest with $40.00a day charge for parking just build it into the room rate instead of surprising them with that charge after they arrive and have no other choice. Don’t think I will be staying with you again.

The hotel was very nice. Spacy, roomy, comfortable, up to date and clean. The one very frustrating aspect was that you had to pay for parking - I felt this was kind of ridiculous considering this hotel was not even in prime downtown area of Boston. The other disadvantage was, because of this, you had a 25 minute walk or so to central Boston. But again, all in all, quality comfort and location - the money was worth it.

My stay was just ok. Besides the shower pressure low and had to pay $40 parking when the parking lot was empty. but the room was cleaned and my stay was ok

Nice, clean and good location!

Check in was easy, the room was spacious and clean, and service was friendly. The breakfast was downright good. I made my own waffles, had fresh fruit, breads, eggs, potatoes, etc. The location is not great, but that is mostly because Cambridge stinks to drive in. Streets are not cared for and navigating around the city is dreadful. It’s a lot further from the schools than you would assume and parking is expensive at the hotel and in the city.

This was our fifth stay at Fairfield, but a bad experience means it will be our last. We always enjoyed this hotel, nice clean rooms and good location and mostly decent staff, but the Hotel Manager overstepped and violated our privacy. As a single parent with two handicapped children, we make our own beds and room service is disturbing to our peace and quiet and late sleep more than it is worth the disturbance to have our beds made. So we always ask not to be disturbed throughout our 4 day stay. On the third day, Management surreptitiously slipped a note under our door without knocking while we were in the room to say they had entered while we were out to inspect the room as was their reserved right? They never approached us at our door to seek entrance to the room. They left no phone message to ask in advance. They left no note on or under the door to ask to inspect. It seems they wished to look in the room while we were away. What on earth did the Manager expect to find and why couldn't they approach us in an upfront manner? Has the Manager sneaked into our room in spite of the DND sign on all our previous stays? It was just too creepy for us so we'll need to find somewhere else to enjoy our visits to Boston.

This hotel was excellent! Nicely updated, clean, and relatively quiet. The staff were accommodating, pleasant and professional. Free breakfast was standard, nothing exceptional but good. Very convenient location, travel to and from downtown Boston was easy.

I came to Boston for a weekend getaway and was upset by the invoice/charges i received for parking AFTER leaving the city. When i was given the parking pass when checking in, the staff failed to tell me of the additional costs for parking ($40/day).

Everything was most pleasant. The night person at the desk was the best, She seemed to be a concierge, actively working to make evening dining plans for us. I believe her name was Wanita.

Parking fee is so expensive...