Labak River Hotel by EPS

I booked for 2 night and only lasted a night. Black Mould everywhere!!! First impressions was they had half finished the property, with construction not happening. There was a terrible smell. They took us to our rooms, there was black mould on the roof and broken tile, stone areas. The property wasn’t maintained. I had a mid range room and again mould, Marks on the walls. The bathroom was disgusting with black and brown mould. The shower head was full of mould and only a couple of the shower head holes worked, so It had no pressure and could wash yourself and when you used the shower, water went everywhere. We when to have breakfast and the table were dirty, the food looks disgusting and decided to eat next door, which was amazing. The pool was the only nice thing about the whole property. It’s a 1 star hotel or a ok hostel. I checked out after the first night and they ask me why I was checking out and I told them and they laugh and didn’t care or apologies and said “we’ll full, which was untrue, I only saw 1 other person there” and told me there was the cancellation fee which was the full amount, which I didn’t care, as I just wanted to get out of there ASAP. Beware. Also It’s in the middle of nowhere.

Extremely pleasant stay. This was our first time in Bali and first hotel we had stayed in over here. Completely unsure of what to expect and were a tad surprised by the lizards outside but we are on the river. After we had our first nights sleep we were extremely relaxed and loved the hotel and the river running at the side of it. The staff and local people were lovely. Great places to eat if you turn right out of the hotel and a yoga centre to the left which is great and serves food too. Ubud centre is 5 mins in a taxi and about £3.50 70000 IDR. Uber centre is bustling with 100’s of shops and restaurants. Amazing place overall. Could have stayed much longer. Many great trips from the hotel for around £35 PP

Beautiful view, transport only available from 1000am which was a little difficult. If your fit the 2km walk would be ok. Older or not keen to tackle the hills over the bridge then taxi only option or rent scooters. Didn't eat at the hotel after first night as it was full of cats. Bit of a turn off cleanliness wise. Pool is in the open and very big but the water is bath temperature. Overall enjoyable but I would not choose to stay here again.

Location in the river valley is beautiful! Lovely pool. Great bed but overall condition of the room is average.

Great customer service. Beautiful views from the hotel. Had a few geckos in the room (as in most hotels in Ubud) but two men who worked there took them out for me. Food was good at the restaurant. Ubud Yoga Center is right next door which was my favorite part of my stay here. Make sure to check out their restaurant and yoga classes if you stay here!

Great staff around.

The staff was so friendly and helpful!! The property could definitely use some attention but you can tell they are trying. I think it’s important to remember this is a third world country and this is also a very affordable place to stay.

Labak hotel is a lovely lodging with very close access to Ubud yoga center and some wonderful surrounding restaurants. A little too far from center to walk, the hotels staff is friendly, welcoming and efficient. Unfortunately the included breakfast wasn’t served until 8 making it impossible for me to eat with my yoga training schedule. Would be nice if they offered it a little earlier! The pool was excellent although small and quickly runs out of space on a sunny day.

This hotel was amazing. It was close enough to city centre but not right in the heart so it was a lot more tranquil. The hotel revised free shuttles closer to city center and is so accommodating. The whole staff was super kind and amazing !

Beautiful hotel, nice pool and fantastic staff. Internet was tricky as you need to login every time you look at your phone. It should be improved to login once per device for the length of your stay.