Universal Hotel Florida - Only Adults

There was no A/C or fan’s in the room very dated and the night staff are very rude. We slept on the balcony where it was that bad

I had five days here at a bargain price so was really surprised how nice the hotel was. Staff were great and rooms were comfortable.

overall good hotel, clean and good service

The staff at the hotel were fantastic, friendly & welcoming. We were half board & the food was really good. Fantastic choice of breakfasts & dinners. What let our stay down was ignorant guests. Banging on doors in the middle of the night, cursing & swearing & runing up & down the corridors. This went on all night as groups of guests came & went. One particular group of girls behaviour in the restaurant left a lot to be desired & was frankly disgusting & one French lady asked them to quieten down leaving her to be abused. Really felt this should have been handled by the restaurant manager. If you want a quiet, relaxing holiday this is not the hotel for you which is a shame because we really liked the hotel & staff

Perfect location for either a party in Magaluf or a more peaceful time in Palma nova Great location with amazing views but you simply can’t avoid walking the dreaded hill