Universal Hotel Florida - Only Adults

If you would like to have a nice night sleep, stay elsewhere! It is the loudest hotel we have ever stayed at! Plus there is no aircon, ants everywhere throughout the rooms, shocking wifi and a dirty pool. The wifi you had to pay for if you wanted it “faster” ... which we got and it still didn’t work! There were people throughout the night throwing chairs off balconies, yelling and starting fights! This happened every night!!

There was no A/C or fan’s in the room very dated and the night staff are very rude. We slept on the balcony where it was that bad

I had five days here at a bargain price so was really surprised how nice the hotel was. Staff were great and rooms were comfortable.

overall good hotel, clean and good service

The staff at the hotel were fantastic, friendly & welcoming. We were half board & the food was really good. Fantastic choice of breakfasts & dinners. What let our stay down was ignorant guests. Banging on doors in the middle of the night, cursing & swearing & runing up & down the corridors. This went on all night as groups of guests came & went. One particular group of girls behaviour in the restaurant left a lot to be desired & was frankly disgusting & one French lady asked them to quieten down leaving her to be abused. Really felt this should have been handled by the restaurant manager. If you want a quiet, relaxing holiday this is not the hotel for you which is a shame because we really liked the hotel & staff

Perfect location for either a party in Magaluf or a more peaceful time in Palma nova Great location with amazing views but you simply can’t avoid walking the dreaded hill

Great location, lovely staff, nice food. Recommend it to all who wants adults only break

It was a stagdoo,so bit of a hectic weekend,but the hotel was lovely.

Great hotel for a 3 star, the food was generally good, a lot of choice. Bedroom was clean and the view is amazing. There were different entertainments each night, it was really good. We loved the view and the location was good.

Great hotel, all staff were very friendly and couldn’t do enough for you especially in the restaurant. Food was excellent. Rooms were comfortable and cleaned every day. All inclusive was great value for money. Views were amazing. Everyone seemed to be having a great time and wasn’t just young ones on hen party’s! Great atmosphere. Will definitely be back. Keep up the good work Universal Florida! 👍