Comfort Suites El Paso West – El Paso

nice hotel, but the bed was so close to the air conditioner that ee either froze or had to turn it off and got too hot.

Great basics: Safe: no concern with vehicle in parking lot, well-lit exterior, no concern for safety at all on property Clean: lobby, breakfast area, hallways, room, bathroom, bed were all modern, well maintained, and clean Comfortable: decent bed; comfortable linens, chairs, and couch; good AC, TV, 4-cup coffee maker, and mini-fridge; good, free wi-fi, decent continental Plus breakfast Quiet: although the hotel was fully-booked (or nearly), the room was quiet with no noise from neighbors, hallway, or outside Positives: -Fast accessibility to I-10 and North Mesa -Location--three restaurants within 2 minute walk and good proximity to shopping and attractions Negatives: * mattress was too firm for my comfort (pillow-top or memory foam would have been better) * pillows were small square type rather than full-size queen/king pillows; firm pillows were too firm and soft were too soft * Inability to charge pantry items to room--There is a pantry next to the lobby. I picked out a snack and asked the clerk to add the cost to my room. She said that couldn't be done and those items were cash only. I put the snack back and advised I'd make mention of it in my review. POOR service in that regard. -sign in breakfast area stating that breakfast may not be taken out (What if someone wanted to grab a bagel, fruit, or yogurt and take it to their room to have a working breakfast?) I understand their motive, but, again, poor form.

Comfortable and clean. I would stay they again.

The hotel is great, but the sofa bed is unusable. Our 11-yr-old granddaughter could not even begin to sleep on it without first putting on the down comforter from the the king bed, folded in four layers, just to be able to lay on it. The sofa mattress is merely a pile of springs wrapped with fabric. The room is small and cramped, but all in all, a great hotel.

Location of hotel very convenient to restaurants, shopping, and local attractions.