Wellness Center Casanova Hotel e SPA

Good meal, good room, nice pool within a few minutes' walk of the old city center. The pool is very large, and situated with a view of the valley. Drinks by the pool.

It was just in time after a week of touring Italy, we neefed the rrst and relaxation and this hotel eas exactly the right one. Very clean and nice. Great staff and service. The spa was fabulus and quiet. Botom line - highly recomended.

Great place in a great location. Just a walk away from a sweet little town with great restaurants. We spent little time here due to Driving. The pool was very nice and nice to have the little bar open until late after a long day.

The staff was great. We got free access to the indoor pool sauna. Breakfast was good. Only negative was the air conditioning did not seem to keep the room cool. Overall good place to stay thank you Sabrina and Alberto!

We chose this hotel after viewing the photos of the beautiful scenery and spa. Have to say, the room and bed were very comfortable, and the cave spa was nice. But, giving hotel 1 star rating because, We did not see a spa price, so we called the hotel directly before booking. The receptionist said the spa price is 30 euros per person. We thought the price a bit high to charge per day. But, we wanted the experience and booked the room. Upon checking in, and requesting a spa pass, the woman at the front desk, who seemed to be the manager or owner, now said that they have 2 spas with 2 separate prices. One for 30 euros and the other for 40 euros per person per day. We explained that we had called ahead and were given incorrect information. She was not willing to acknowledge the mistake, was difficult to talk to with bad customer service.

they have a spa, salt caves and pool. the spa facilities are not included in the hotel price and they are rather expensive. the area is beautiful and the grounds are well-kept and scenic. breakfast was ample and very good. the staff was very nice and accomodating. the rooms were lovely. the parking lot was a little tight, however, difficult to maneuver a big car!

beautiful hotel pool and very good breakfast. we had good stay here

PROS -Generally quiet atmosphere -Beautiful location -Close to several landmarks, restaurants, & towns -Friendly, responsive staff -Room supplies regularly replenished -Attractive lobby w/ lots of naturally lighting -Clean rooms -Elevator makes it easy to move luggage up to rooms CONS -Pools, spa, and grotto close at 8pm; people often use hot tubs after dinner/late night, so this might be an inconvenience for some. -Guests smoked in rooms for several days, smoke smell filled hallway -Shower steam sets off silent smoke alarm. -IMPORTANT: Pool and spa access is not included in all bookings; hotel said we "didn't get a package." Outdoor pool (+$30 per person per day [pppd]), indoor pool and spa (+$40 pppd), grotto (+55 pppd). Hotel should state this term explicitly, not use indirect/vague terms. While planning an overseas trip, it’s hard to investigate all terms as there are so many moving parts. Hotel should say specific bookings do not include access to these specific amenities, and don’t require people to call Italy to hunt down any important terms. I am sure that patrons would really appreciate immediate transparency. -Hot tub felt like the same temperature as indoor pool—not hot—jets w/ weak pressure turned off & on in irregularly fashion -Wifi connect was poor, only used my cell data/roaming at hotel -Thin walls, hear people talk, doors close late night -Hotel key ring was heavy and large, just an FYI, might be common hotels w/o card keys

The Tuscan valley the property is overlooking is absolutely priceless. The resort is elegantly furnished, with all the amenities you expect in a resort. We are already planning to fly back from N America to visit again in October.

Great place to stay, we really enjoyed our 1 week stay. The area is beautiful. And the beds were a good size - we weren't sure when booking.