Hotel Jacques de Molay

I loved the charm of the building and the rooms. The room was clean. The only issue I noticed was some of the items in the bathroom were in poor condition. The moveable mirror was loose. Also, it seems Paris has hard water which has led up to buildup on the shower heads. I had to use a pin to open up some of the shower head holes to get a sufficient supply of water to come out.

My second day here, I contacted the front desk to say it was very hot in the room and asked how to use the thermostat. They told me it had been switched off for the Fall season and had been switched to heat only. I told them it was 65 (20 Celsius) outside and I didn't understand why the heat would be on. They asked me "Have you tried opening the window?" I was already pretty surprised by this response, but I tried it. The next day I woke up with multiple mosquito bites and bugs in my room. Hotels.com then sent me a survey and I informed them of my displeasure with the heat in the room and the fact that the front desk offered no solution. Later in the day I guess Hotels.com sent my comments to the hotel so the staff acted all offended and told me they would procure a fan for my room. What is most baffling about the whole thing is, they couldn't provide a solution when I simply said I was very hot and uncomfortable. But when they feared a bad review being posted on the internet, suddenly they have the idea to get me a fan?? Obviously I appreciated having the fan for the second half of my stay, but this is the most passive thing they could have done. On another note, one of the guys doing the night shift kept falling asleep on the job, because I found myself waiting outside and ringing the doorbell for 20 minutes two consecutive nights (they lock the doors at night) until I would bang on the door loud enough to wake him up. PS: there is no desk in the room, not even a tiny one.

We stayed for three night. Slept like a baby at this hotel, the beds and pillows were very comfortable. The room size is what to expect for Paris, though the use of space was not bad. My only complaints are the use of ancient Keys,which are rather large so it's best to give them to the front desk when you depart for the day. They should upgrade to key cards like most hotels today. As when the guys next to us un-locked there door it sounded like they were trying to get into our room, which was startling at first. Secondly every time the water faucet is turned on there is a chirping sound. I got use to it by the second day, my wife not so much. The location was great for us wanderers, as we walked to everything, including the Eiffel Tower (approx 1hr 15min walk) and stumbled across some excellent places to eat nearby and great shopping.

this was a great place to stay in a great area! the desk people were super helpful, getting us a cab for the airport when they couldn’t get into town and just being super nice. also the bathroom was excellent....rai head shower. will stay here again

Awful room next to piping, could hear water running all night.