Condor Suites Apart Hotel

This place is a fiasco. The staff are out of control and the rooms are so weird! No concept of hospitality. - good things: big rooms: bedroom and living room. Housekeeping did a good job of cleaning the floor. Nice small pool. - front desk clerk did not give us a room even if rooms were available...check in time is 3 pm, it does not matter if you traveled all night. - Housekeeping forgot to give toilet paper one day, shampoo another day, did not clean toilet, and disregarded the “do not disturb signs on our door”. We asked for two toilet paper rolls, for obvious reasons but were told: “no only one per room”. Amazing!!! - I wrote email to general manage but no response. I asked front desk clerk to talk to manager and got totally bad attitude. No managers on duty every day!!! Out of control. - Raggy and stained towels - Bathroom has drain that is connected to the sewer and stinks up the entire place, we found a towel covering the drain helped. - Wifi poor. - AC was good in bedroom but no AC in living room. Always too hot. - Only electrical outlets to plug in your personal electronic is ONE in bedroom, way up on the wall with TV plugged in , only ONE in the living room, TV plugged in. I’ve never seen a Hotel room with NO plugins for personal use. Out of control Hotel!!! Staff unfriendly. There are many other places in Medoza, I hope others better!!

The rooms were spacious and clean. Great area in central Mendoza.

The help and service by the people working the desk during my stay was exceptional

The hotel is located in a quite central area, close to main attractions and restaurants. The front desk employees were kind and helpful. The bathroom was not clean properly. The towels were tear off. The bedspread had stains. The iron board cover was burned with holes and the temperature selection dial was broken. The breakfast was poor. The WiFi had poor signal.

people working at the hotel was very nice