Hivernage Hotel And Spa

Friendly receptionist went far to get me a room with balcony. And also to make room for me when I wanted to extend. Keot same well as well. Great breakfast. Happy people and fresh eggs by happy egg madame. Thanks to all!

Helpful staff let us check in early, large room, great location about 20mins from centre, quiet.

Our favourite hotel in Marrakech. Great location, friendly service, with a Moroccan modern decor. One of the best things is the restaurant - la table du marche - and since they cater the breakfast buffet it is the best I have seen anywhere. Fresh food and great pastries, something for everyone.

We stayed one night at Hivernage at the end of our 14 days in Morocco. It was supposed to be a nice end to a lot of travel, but it was a big disappointment. The building and rooms are pseudo-luxury, some amateur architects' ideas, that mostly do not work. For example the large wood framed bay window in this otherwise concrete structure that let all the sound from the soundblasters blasting in the courtyard late into the evening. The lighting in the building and the individual rooms tends to be gloomy and dark, and makes poor use of natural light. The staff was pretend-service oriented. When we arrived and there were no towels (at all) in our room, we called the front desk and they said we would have towels shortly. We went out, and 4 hours later returned: no towels. We called again, and an hour later there were towels. The bathroom had a faint smell of sewer gas. WiFi slow. The breakfast had a large spread, including an omelette station...there were at least 12 staff, in white and black coats, they seemed to be in some sort of dispute, we asked 4 times about having an omelette made, but none of those walking about seemed to want to take on the omelette duty. We just left. The charge for what should be a $2-4 trip to or from the airport from this hotel is 15 euros. Don't ask them to get you a taxi...they seem to get a cut of the overpriced rides. Just walk down the street, hail your own taxi, and negotiate directly with the taxi driver.

A one night stopover after 3 weeks in Morocco. By far the nicest hotel we stayed in on our entire trip. Biggest bed we've ever slept in and fabulous breakfast included.