Oriental Hotel Universal City

4.0 star property
Hotel with restaurant, near Universal Studios Japan

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Photo gallery for Oriental Hotel Universal City

Property entrance
Lobby
Reception
Daily buffet breakfast (JPY 3300 per person)
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Located near Osaka Aquarium Kaiyukan, Oriental Hotel Universal City offers a warm welcome with free daily manager's reception and in-room WiFi. Enjoy the convenience of a restaurant, snack bar/deli, ballroom and 24-hour front desk while taking advantage of tour/ticket assistance from the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Microwave in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 25 of 25 rooms

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Single Bed and 1 Queen Bed

[Non-smoking] Premier Twin

  • Sleeps 4
  • 2 Single Beds

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • 3 Single Beds OR 3 Single Beds and 2 Single Sofa Beds

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About the area

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Osaka Aquarium Kaiyukan - 3 min drive - 2.6 km
  • Kyocera Dome Osaka - 5 min drive - 4.1 km
  • Intex Osaka - 7 min drive - 6.7 km

Getting around

  • Osaka (ITM-Itami) - 35 min drive
  • Osaka (KIX-Kansai Intl.) - 49 min drive
  • Kobe (UKB) - 51 min drive
  • Chidoribashi Station - 3 min drive
  • Denpo Station - 4 min drive
  • Nishikujo Station - 4 min drive
  • Universal City Station - 5 min walk
  • Ajikawaguchi Station - 9 min walk
  • Sakurajima Station - 14 min walk

Restaurants

  • ‪ババ・ガンプ・シュリンプ - ‬4 min walk
  • ‪Buffet Dining 'Akala The Park Front Hotel - ‬4 min walk
  • ‪Eggs ’n Things - ‬6 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

Oriental Hotel Universal City

When you stay at Oriental Hotel Universal City, you'll be in a fantastic location, only a five-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Also, Osaka Aquarium Kaiyukan and Kyocera Dome Osaka are within a short drive. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 9 minutes.

Languages

Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 330 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (JPY 3000 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1500 for children

Parking

  • Covered self-parking costs JPY 3000 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

HELP_OUTLINE

Frequently asked questions

Does Oriental Hotel Universal City offer free cancellation for a full refund?

Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriental Hotel Universal City?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Oriental Hotel Universal City?

Yes. Self-parking costs JPY 3000 per day. Parking spaces may be limited.

What are the check-in and check-out times at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM.

What is there to do at Oriental Hotel Universal City and nearby?

Recommended spots to visit include Universal Studios Japan (3-min walk) and Kyocera Dome Osaka (3 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Dotonbori (5.1 mi).

Are there restaurants at or near Oriental Hotel Universal City?

Yes, there's an on-site restaurant.

What's the area around Oriental Hotel Universal City like?

Oriental Hotel Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan. Travellers say that the area is walkable and good for families.

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Oriental Hotel Universal City Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Family friendly
Restaurant
Breakfast
Food
Train station
Store
Conveniences

What guests liked

  • The breakfast buffet offered a wide variety of options and was highly praised for its quality and delicious food. (23 reviews)
  • The property is surrounded by numerous dining options and restaurants, making it a great location for food enthusiasts. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing stay, great location, staff were friendly and helpful.
Dylan, 2-night trip

10/10 Exceptional

Great place to stay!
Max, 9-night trip

10/10 Exceptional

Loved this location

Highly recommend the Sheraton Oriental Hotel Universal City. Loved it!
Michael, 2-night trip

10/10 Exceptional

Amazing, clean, very generously fed us very well with food and drinks at the open lounge. Lovely staff who were very friendly and helpful. Highly recommended.
Rebecca, 8-night trip

10/10 Exceptional

Perfect to stay when visiting USJ

The hotel provides a room for our belongings before check-in time. The room is relatively more spacious than other similar hotels. The location is perfect when visiting USJ.
Norito, 1-night trip

10/10 Exceptional

Great stay easy access to USJ
Jackielou, 2-night trip

10/10 Exceptional

Great area for staying at Universal Studios
Andrew, 2-night trip

10/10 Exceptional

Excellent Hotel and strongly recommend. Very clean and spacious!
Chen, 2-night trip

10/10 Exceptional

Perfect location

A great hotel in a central location in Osaka. Comfortable, good sized rooms, great shower!
Emma, 1-night trip

10/10 Exceptional

Very convenient located, closed to both metro station and UNJ. Staff were friendly and helpful.
Ching Mang, 2-night trip

10/10 Exceptional

Great value . Great hotel well equipped with everything close by . Excellent theme park hotel .
Inthanom, 1-night trip

10/10 Exceptional

Being at city walk was amazing
Diana, 3-night trip

10/10 Exceptional

Fantastic family accommodation just a short stroll from Universal Studios. The breakfast buffet was really nice and catered to western and eastern cuisine. The free drinks and sweets during certain hours was a bonus too!
Thuy Huong Rebecca, 2-night trip

10/10 Exceptional

Great hotel, very close to USJ
Jennifer, 2-night trip

10/10 Exceptional

Love the bead, the amenities and the friendly staff. Will be back again soon!
Juan, 2-night trip

10/10 Exceptional

Great place for going to USJ.
Chloe, 2-night trip

10/10 Exceptional

It was very close to the Universal City station and Universal Studios. Lots of dining options and amenities. But very quiet inside (i.e insulated). Breakfast and staff were fantastic too!
Dinesh, 3-night trip

10/10 Exceptional

close to the park
Andreas, 4-night trip

10/10 Exceptional

Great location.
Jing, 2-night trip

10/10 Exceptional

Lovely hotel, it is busy but to be expected as walking distance to universal. Breakfast was amazing!
Aeishah, 3-night trip

6/10 Good

So so. Parking cost are crazy.

The room was fine , but i got charged 7500.00 parking fee. Not staying in this hotel ever again.
Samuel, 1-night trip

8/10 Very good

A wonderful hotel the beds are a little hard and that’s really my only complaint. Otherwise it’s a beautiful hotel.
Nancy, 2-night trip

10/10 Exceptional

Very clean! Right on Universal City walk which was very convenient for the park.
Ashley, 2-night trip

10/10 Exceptional

So close to Universal! Loved that walking out of hotel turning right put you at City walk and could pretty much see Universal. From our room we couls see Harry Castle and a bit of Mario Land. Breakfast buffet was awesome and kids loved it.
Amanda, 2-night trip

10/10 Exceptional

Right in the heart of Universal City, clean and easily accessible. We ate nearby many times.
Dana, 3-night trip