Hilton Garden Inn Portland Downtown Waterfront

Great staff. Helpful and friendly. Water pressure isn’t the best and rooms are looking a bit tired.

I would have given the hotel an exemplary review, if it had not been for the sweater I left behind. Upon calling to see if my sweater was located, the manager on duty seemed unconcerned. He told me to call back in a week to see if it had been found. Well, the sweater did not have legs, so it should be exactly where I left it (room 314, checked out on 1/27). I did call back on Wednesday and the new manager on duty was a bit more helpful, but only after I pressed a bit. As I told the manager, I hope whomever has the sweater needs it more than I. However, I just wish someone had taken a bit more of an interest trying to help. Can't say that we will return, but would have otherwise.

I was not impressed with waitresses and they were rude and unfriendly. We enjoyed the room and local area. I got the wavie for parking and breakfast due to unpleasant waitresses and we were satisfied.

Amazing location! Very clean and a helpful staff.

The staff were friendly, kind and professional