Keystone Lakeside Village by Keystone Resort

I thought it was in poor taste to not mention to clients booking online that the pool, hot tub and sauna were closed indefinitely. I also thought this about the fact that the check-in office had moved. We also had problems with parking, even though we had a permit. These were minor things that did not really affect our stay. There were two other issues that did, however, affect our stay. The tenants staying in the condo above us were very noisy. It sounded like they were actually moving furniture. The noise went into the night. It was constant and sounded like a bunch of people. Lastly, on February 7th prior to check out, we had absolutely no hot water. We would have liked to clean up before our departure, but that was not on option. This was not acceptable. For the prices of the rooms, condos, etc., there should be hot water and a shower should always be a possibility.

Podróż: 2 noclegi,, 5 lut, 2021

Autentyczna opinia gościa Hotels.com

We managed to enjoy ourselves. However disappointed in the room. Leftover food, cereal on the floor, pacifier and very dusty.

Sue, Podróż: 2 noclegi,, 5 wrz, 2020

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I enjoyed that it is located next to the lake and we had a natural ice skating rink. Also, that next by was the heated swimming pool, jacuzzi and steam room. Cons: in the room the furniture and appliances were out dated.

DAN, Wycieczka rodzinna: 6 noclegów,, 23 lut, 2020

Autentyczna opinia gościa Expedia

View was excellent and costumer service were friendly.

WillieK, romantyczny wypad: 2 noclegi,, 14 lut, 2020

Autentyczna opinia gościa Expedia

We were given a newer remodeled 1 BR condo. The place is big, double sink and tub shower. I like the space and was pleasantly surprised. Will stay again.

Wycieczka rodzinna: 1 nocleg,, 14 lut, 2020

Autentyczna opinia gościa Expedia

Comfy bed, Convenient location

I went to Keystone for "Bettyfest" - a weekend for women & by women and I stayed in this property on my own. For what I needed it was perfect - Super comfy bed, a view of the ice skating rink, super quiet and a fireplace stocked with firewood, firestarter and matches (Thank you!) There were clean towels, and the overall unit was immaculate. Getting from the parking lot to the unit is also super easy (parking in the back and then an easy walk to the elevator or stairs). The furniture was also super comfy - recliner, couch and table and chairs. There are a few improvements that could make a big difference - put up a few hooks to hang wet clothes / ski jackets, etc. A place to put shoes / boots would also be great. Finally, the kitchen is super minimal - it had coffee & a coffee maker which is what I really need, but I was hoping for a blender and bigger mugs. There wasn't anything that kept me from enjoying the studio, but a few little touches could make this property outstanding.

Michelle B., Podróż: 2 noclegi,, 8 lut, 2020

Autentyczna opinia gościa Vrbo

Beautiful view of lake. Condo was cute, cozy and clean.

Wycieczka rodzinna: 2 noclegi,, 10 sty, 2020

Autentyczna opinia gościa Expedia

Nice, clean property with easy access to restaurants and shops. Close to Keystone ski area.

Stephen, romantyczny wypad: 1 nocleg,, 10 sty, 2020

Autentyczna opinia gościa Expedia

Great mountain, horrible hospitality

Checking in was a disaster the rep for the hotel, asked me to repeat myself on multiple occasions, when we finally finished up the rep couldn’t answer any of my questions and then gave us incorrect directions to where our room was. Once in the room the bathroom did not seem like it was cleaned there was hair in the drain and toothpaste in the sink. the tv took us messing with the wiring to make everything work correctly, the stoves large burning did not work after being on for 10 minutes. The walls were paper thin and we could hear the neighbors in the rooms when the walked around. The shuttle bus from the hotel room to the resort was packed like a sardine can and there was no clean distinction when the bus would arrive, the bus drive was polite friendly and very helpful when we asked him questions. The snow was great, mountain was great, I love Keystone I have had a season pass for the last 4 years, but I will not be staying with them again.

Jeremy, Wyjazd z przyjaciółmi: 2 noclegi, 3 sty, 2020

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Check television equipment

Great room, comfortable, clean, quiet. Great view. The only issue was that the television in the bedroom did not work. No buttons on the TV to manually turn it on, and the batteries were dead in the remote. Otherwise the the place was great.

Herman, Wycieczka rodzinna: 1 nocleg,, 26 gru, 2019

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