Eurostars Zona Rosa Suites

Very big and comfortable, great location

The service and the people are amazing but the low internet makes us re think if we want to stay again, it is too slow and it was having problems the week we stayed.

Not so good—overcharged for the laundry service, bed sheets covered with hair, iron missing from the room and had to wait until the next morning to get one, coffee maker missing from room, bath robe missing from room, floors not cleaned and the front desk woman was just sarcastic and oblivious. Additionally, they add on their own tips when you check out if you use the restaurant or laundry service! You will not know this if you don’t ask for an itemized receipt. Won’t stay here again!

All the hotel staff is wonderful. I would surely recommend this hotel to other travelers. The hotel is very well located in Zona Rosa just steps away from the Insurgentes metro station. The rooms are large and comfortable with a separate living room area with a sofa bed. I would definitely stay there again. Great value for your money.

I found the services to be very friendly. When we arrive we were only set up for two people although we paid for three but they took care of that pretty quickly. it forgot another day that there was a third person so we had to ask for another towel and extra things for the third person. Overall the place was pretty clean although I could tell that the bathroom was not sweat on one particular day.