Hotel Perlach Allee

Nice place and good location.

It was small but had everything we needed. Great location near public transportation.

Nice, modern room. Hotel was easy to reach by public transport with good connections to the city centre. Local area was pretty good since it had Lidl and Aldi nearby, as well as a nice, cheap kebab. Beds were comfortable to sleep in. Electric fan was absolutely quality for cooling down in the hot weather. Bathroom was in a clean condition. Only complaint I'd have is that there was some engineering work being done next door and there was constant drilling which was really loud and even made it difficult to speak to each other. But other than that it was a great experience for the price.

For those looking for a nice little hotel in Munich, I would recommend this one highly. Has convenient location next to subway. Nice restaurant attached.

Adequate accommodations -- a bit cramped for 2 people with twin beds.

The rooms were small, but tidy and most of the personnel was friendly. The cleaning staff, however, was not very accomodating ('Could you please come back in 30min? - No').

Nice and comfortable. Easy access to the train and local venues.

Easily one of the worst experiences I have had in the recent past. I will try to be concise and cover all the relevant points. 1. Bad hotel staff: We were 3 people in an extremely tiny room with 3 beds during the last week of May in Munich. We stayed for 2 nights. I understand Europe's attempt at being environment friendly and ditching the air conditioner in most places. However, hotels need to understand that not all tourists are used to this setup. I requested a fan for both nights and I was told that we would get a fan only for the 2nd night because the receptionist didn't know where they stored their fans! We never got that fan even for the 2nd night! 2. Rude hotel staff: While checking out, I reported an issue with the shower area and how water leaked out of the shower area to the toilet and basin area. Instead of noting down the issue and apologizing, the hotel staff was rude and asked me to close the glass door for the shower properly as if it didn't strike us to do that! 3. Not the best location Don't get fooled by the low prices. If you are a tourist visiting Munich then stay away from this place. Hotel is well connected via public transport but we realized that there are good places near the city center in the similar price range. I understand that customer service across the world is not as good as it is here in the US, but it doesn't have to be this bad! Overall, poor experience and will advice people to stay away from this place.

I will start by saying the hotel offers a nice and comfortable room with a good location. That being said, I was quite disappointed with their customer service, and Expedia's. We booked a room for 3 nights starting on the 25th of December, in November. In the middle of December, the hotel decided to close the reception at 4:00 p.m., and claims they sent an e-mail to Expedia for them to inform us. Even if Expedia did send the e-mail (which I couldn't find), I would assume when I called their customer service the night I arrived, they should've been able to inform me what happened, but they did not. They had no recollection of the information, including the fact there was a box next to the front door with a tiny button I could apparently have pressed for help. The hotel staff was rude. Not once did they try to apologize or even empathize with the fact that we nearly slept on the stairs (thank God for the nearby and much nicer -although slightly more expensive- Leonardo hotel). After lots of arguing with the hotel manager they at least agreed to ask Expedia for the refund of our first night. However, no compensation was given for our trouble, the £16 charge for a useless call to Expedia from my phone company, and the difference of cost from the hotel we had to book. Finally: deciding to inform about closing the reception early several weeks after reservation is not ok either. Even if we had seen the e-mail, we would have had to change our flights and pay extra.

We, a couple from London, UK were traveling to Munich booked a double room in Gold leaf hotel and the booking was confirmed with a queen bed. But when we arrived at the hotel the reception was closed and there was neither anyone to see us nor give us the keys! After ringing several times at the door someone picked the phone but wasn’t helpful, they hung up the phone few times. Finally on few more attempts the man on the phone offered a key through the key dispenser! But when we got to the room it was a small room with two separate fixed single beds on either end of the room! They said it’s too far for them to come and change the room for us to a double bed which we paid for as the reception was closed after 9pm. But this wasn’t mentioned in the booking confirmation email! Even next day morning when we were leaving there was no one in the reception around 10:30 AM! Terrible customer service.