Tukan Hotel & Beach Club

Nice place, great location. I stayed in the upper tier room, so the nice big swimming pool in photos was in another building about a block away. There are several buildings. The one where I stayed had a smaller but nice pool area and decent fitness room. Overall, would recommend this place. Not a big fan of the plastic bracelets the nicer hotels have you wear during your stay. Understandable that it helps staff identify guests, but the tourist touts seem to target you a little more. No elevator, and I was on the third floor, so lots of steps each days. Good workout, but tough if you have lots of luggage or dive gear. You can request a mini fridge.

I booked this online because it said pet friendly. When I was walking up with my small chihuahua, they said I had to leave her outside. I asked why? .... They said the hotel is not pet friendly. I showed the internet post from their hotel website and they looked at me like I was speaking a foreign language and just said sorry no pets.

Don’t go. Not good. Staff try to still money from me. Because the hotel brazaletes. Crazy. Never going back

It was ok for the price but had a lot of improvement with the AC, one day there was no water to shower and at this time is under renovation has NO lobby and no where in the site states that for you to be aware

I was assigned a double bedroom suite, it was more than excellent. Very pleasead!

At check-in, the clerk added "cleaning fee" of $26 CASH, did not want it on credit card. That made me uneasy right off the bat. No elevator, and sliding glass door to balcony would not lock.

The hotel that we paid for was closed. We had to asked the people on the streets what happened to it as it didn't have any information of what to do. I thought we were scammed. After walking around for 10 minutes somebody told us that their office was a block away and it was closed as well. Someone approached us across the street and told us that they were closed and guest were going to stay in the hotel across the street which had a total different name. How we were supposed to know???? No email, no sign in the hotel, nothing

Liked all the hanging plant and greenery. Accommodations were large and spacious

Staff amazing. Location perfect: close to everything. Decent hotel price with breakfast. Bathroom old with some mold & rusty pipes.

An all inclusive package was purchased for 1 day while there. We were quoted $51 US per person for one day. When reviewed on credit card statement, approx $153.46 US was charged per person for one day. When this was discussed at the front desk, I was told I was charged correctly. I feel extremely ripped off here and do not recommend anyone staying there.