Hollywood Beach Resort Cruise Port – Hollywood

No ice machine in the hotel which is weird since every hotel and motel has an ice machine. Was directed to go to a gas station a few miles away. The room was not really clean, the AC wasn't on when we got in so it was hot. The bathroom wasn't clean and a soap was already opened.

I was duped into purchasing 3 night stay there because Hotels.com made it seem like a great limited time offer. I only read the reviews after, about additional $18 nightly parking and “resort fees” of $10 and –most disturbing—crappy “free internet.” The hotel does not accept cancellations, however, and Hotels.com refused to help me, so I decided to make the best of it. I was at least intrigued by the rumors of the nearly-100-year-old place being haunted. My welcoming committee was a German roach on the wall of my room, which I smashed. The place stank. In fact, wherever I went in the hotel, it stank of bleach, industrial cleaner, mold, mildew, cigarette smoke, food being prepared in rooms, and maybe just “old building.” My view was of the rooftop tar and gravel. The window had duct tape all over it and through the streaks I could see the ocean stories down and across the Boardwalk. I thought the beach would still be great but even that seemed somehow less-than, with the allowed vehicle access on it. Boardwalk was dilapidated and looked like a graveyard for old hookers and drug addicts. The pool was dingy and depressing. After 3 nights there, checking-out filled me with the joy of a man being released from prison. When I got home, my girlfriend made me wash all my clothes and she put the suitcase out in the sun everything stank so bad!

This was the most deplorable hotel we have ever stayed in. Staff very rude, no assistance. On check in two of the three elevators were out of service, room was filthy. Bugs on floor and bed, broken a/c unit, non working clocks, hair all over bathroom, water leaking on floor woke up in the middle of the night to use the bathroom and almost slipped on the water. I would not rate this as a great experience, if I can get my money back I would.

It was the WORST, NASTIEST AND MOST POORLY MAINTAINED HOTEL I HAVE EVER BEEN TO!!! 3 elevators 2 out of order and the 3rd broke down on our 3nd day there. No emergency evacuation plan posted anywhere, a total death trap. No explanation on how to find the way to the stairs every time the elevator broke. Then the ground floor door to the stairs was locked. You could come down and out, but you could not go up! Front desk staff was nice, but the hotel needs to be condemned! That's without finding out upon arrival that they have NO HOTEL PARKING! You need to park for $18 a day or Valet for $22 a day.! NEVER AGAIN!!! AWFUL PLACE!

Elevators were broken for 3 days. We're not allowed to use the service elevator. We were on the 7th floor. Rude front desk personnel