Westgate South Beach Oceanfront Resort – Miami Beach

Got not working jacuzzi in a room we reported to management but they couldn't fix it. The hotel has parking problem and the pool is a joke. Parking lot view and loud constracton noise. We decided to leave the next day sorry but there are much better choices in the area.

My husband and I were in Miami last week enjoying our honeymoon. Overall the experience was great and we got a chance to tour the city and enjoy the beach. My only complaint was the cleaning service for August 27, 2015. We requested the room to be cleaned but, when we got back to our room we only received clean towels and soap but, that was it. This is not a deal breaker the next time I come to Miami but, it's definitely a courtesy that travelers expect while they are away from home.

Please beware parking is a nightmare!! The hotel is not up front about the parking rules. Parking space is very very limited (parking lot is right next to the hotel). It is first come first serve parking. 99.9% of the time parking lot is full. When asked at front desk, he says the parking pass lets you park up to 10 blocks from the hotel!! We spent 45 minutes at midnight to find a parking spot. We parked 8 blocks away from the hotel and had to carry two sleeping kids back to the hotel. It was NOT what we were looking for. I suggest finding a hotel with valet parking. Even if it is $20 more, it is really worth not to stress about parking every time you take your car out. Room cleanliness was just okay. The bedroom had damp and sticky floor and we could smell the damp floor through out our stay. The bed was good though. The location is fine too. There are lot of constructions going on around the hotel. They say they have a beach bar which wasn't open during out stay there! Pool is very small but was clean.

Would recommend. Great for family or couples. On the beach and close to everything.

Room was good. Serious concern for security. Very loud party and rough language from 8 pm through 2 am. If anyone had checked the halls during that time they would have been very aware of the disturbance. Parking was next to impossible, no valet service.