Richmond Pamukkale Thermal

We stay at this hotel because of the good thermal pool. Hotel has its own beautiful territory. Good breakfast and dinner. At dinner, water is free, the other drinks are paid. The hotel is about a kilometer from the center of Karahayit, where there are many cafes and shops. Bathrobes and slippers are provided, while towels and disposable pool caps are available in the thermal center. We have stayed at this hotel for the second time and plan to come again. Poor soundproofing in the rooms. Ми зупиняємося в цьому готелі завдяки термальному басейну. Плюси: Своя впорядкована територія. Гарний сніданок і вечеря. На вечері вода безкоштовна, інші напої платні. Готель знаходиться приблизно в кілометрі від центру Карахаїта, де є багато кафе і магазинів. Гостям надаються халати та капці, а у термальному центрі - рушники та одноразові шапочки для басейну. Ми зупинялися в цьому готелі вдруге і плануємо приїхати знову. Мінуси: Погана звукоізоляція у кімнатах.

Very well trained staff. Great thermal pools. Indoor pool is a little too small for the size of the hotel. Out door pool is excellent, but not warm enough for the winter months. Meals were exceptable, no complaints. Excellent salad bar. Staff at the restaurant was superb. We'll go back for sure.

This is a typical tourist package hotel filled with too many package tour tourists, therefore hotel is stretched for staff to service people. Check in took too much time, the goof served at dinner was low quality. The aircons in most of the rooms don't work, so the service guy came after 3 calls and then since he could not repair, he replaced with a fan :-))) had no option but to take the fan. Even the fan was not working, so had to be replaced!!! The pool was over crowded with people. Reception staff could surely be more polite but they are stretched. Overall a bad experience.

This was the worst 5 star hotel I have ever stayed in . It was like a motel the rooms stunk like they have never been opened , we we very disappointed

Hotel is amazing buffets restaurant was amazing But the rooms are old small and disappointing and don’t smell very nice. I upgraded my room to get a decent room but the smell was still bad.

OK hotel. Many groups of tourists to come. Restaurant is always crowded. Not much choice of food, tasted so so. Room is ok, hot pool is great, staff is wonderful and very very helpful (the highlight of our trip.)

The hotel felt like a stationary cruise ship (which isn’t my cup of tea) but the beds were very comfortable, the thermal pool was lovely and the front desk staff was extremely helpful.

For 5 star very dissapointing . Supper was served hostel style. Food was terrible. 3 pm room wasn't cleaned. No tea, coffee station in room. Breakfast was also very bad. Bread was hard and stale. No Yoghurt. Eggs where like rubber. Definitely don't recommend this hotel.

Service is appalling, food not good at all, staff barely speak english and are quite rude