The Betsy - South Beach

Beautiful authentic hotel located on Ocean Drive. A stones throw from numerous bars, restaurants and shopping. Exceptionally clean and comfortable. Only negative... would have appreciated coffee / tea maker in room.

Had a great time at the Betsy!! Staff were extremely helpfull and the hotel itself is beautiful! In a great location easily walkable to so many things!

This is the first time I’ve ever written a review in my life. I travel a lot for work and pleasure, and have never felt compelled to complain about a hotel before. However, in this instance, I felt it was warranted. We spent over $1800 for two nights, and expected a nice experience, and it was truly terrible. Starting with the room, the bed was tiny, when we booked a king; the sink was clogged and disgusting; and the service, even at check in, took forever. We waited more than 30 min at an empty bar just to order coffee. When we were literally never never even acknowledged, we asked for a table outside. We were put in the immediate sun with no shade, even though there were several empty shaded tables near us. Our waitresss was completely incompetent, and took about 20 min just to get us water. We heard several others staying at the hotel complaining about similar things, such as waiting approx 30 min just to check in. Overall, such a terrible experience. I will never stay at this hotel again, and would never recommend it to anyone.

Amazing hotel with incredible food and location... the only issue was the construction going on directly next door. We stayed in the Art Deco building (4th floor) and you will NOT be sleeping in past 7a. Even on a Saturday. Once that goes away the place will be perfect.

Great hotel in the heart of it all. Small but updated, stylishly decorated rooms with very comfy bed. Staff are very nice and professional. Beautiful amenities including rooftop pool, lounge, stunning view of the ocean. Restaurant is very good. Understand Miami Beach is expensive but the Betsy does nickel and dime on every little thing. Example- $30 Daily resort fee to use pool and for beach access then they charge you $20 for an umbrella for the day (or even an hour as we arrived at 3;30 and were told we only had until 5 pm but still had to pay $20 for use of an umbrella. By 4 beach captain was dragging and noisily stacking chairs to make sure we knew our time was running out. Also beware that restaurants in Miami Beach include 18-20% “service charge” (tip) on EVERYTHING but don’t all bring it to your attention verbally so we double-tipped several times. Other than that, this is a lovely hotel.