La Quinta Inn & Suites by Wyndham Milwaukee SW New Berlin

Staff do not wear masks and they are not required of guests. This was very surprising and disappointing. Our room smelled of stale cigarettes.

Hot tub was out of order. Hallways were dirty. Garbage all over the floor. Elevator was full of trash.

Room was reasonable and nice hotel. Was not happy we did not have room service each night of stay. I can deal with be not having bed made but not having clean towels and trash dumped each night was not acceptable. When went to front desk each night to get towels and just acted like it was not a big deal. I under stand if short on staff but no attempt in a three night stay. Nice hotel in nice area just poor room service.

Clean, updated, friendly staff and reasonable rates!!

Not much to choose from for the breakfast. Was not restocked.

They charged me $150 for “smoking in the room” which NEVER happened during my stay. They’re unable to provide me with pictures they say they have.

This is a very nice La Quinta...convenient to highway and many resturants and stores...I will stay again..Front desk was pleasure to deal with.

Check in was easy, bed was comfortable, parking lot allowed for my uhaul since I was in the middle of moving and continental breakfast was a bonus.

Chain lock broken. Wall coverings in poor repair. I understand cost savings but the lack of lotion, refrigerator, decent cups put this more like a Motel 6 than La Quinta. Oh, and the front desk person sent us to the wrong end of the building to park for our room. Sorry but it was disappointing.

When checking in at the hotel I was told that my reservation was denied I paid for my hotel through 3rd party in full and should have not had any problems I was told to contact the 3rd party when I asked for the supervisor I was told she wasn’t in yet and I would have to wait the 2 lady’s at the desk were talking between each other saying the supervisor was getting her hair done she wasn’t going to answer the phone I was very upset that her hair was more important Expedia contacted me and let me know that the hotel tried to charge me for a different rate that I paid the rooms were very dingy and when going to my room I paid for a fridge and when I got to my room there was no fridge was told it can take up to 2 hours for a new room I have never had a experience like this and I definitely will be NEVER returning