Vincci SoMa

Nice room, the first room was filled with smoke so they changed and the new room was great. The restaurant closes early during the week which was not good as that is why we pocked to stay.

Very noisy at entrance and on floors by Hop-hop people. Mess.

All very quick and service good

Very small room, dirty, poor services, rude reception

One bad apple can spoil the batch. I experienced fine, friendly service most of my stay, and then had the experienced ruined at check-out by an anti-service dolt who was more interested in charging my 4 Euros for water that I didn't drink than my impression of the hotel upon departing. That's a minor thing. The hotel is basic and functional. I heard a baby crying through the walls one night. The gym has good dumbells and the steam bath is nice. Not very close to tourist spots in the center, but the neighborhood is upscale. The price I paid was reasonable.

Staff was outstanding

The hotel was beautiful - very clean and very modern. Only downside was that the hotel did not turn on their air-conditioning (it was April so generally it was not required based upon the outside air, however, the roof was extremely hot at night and we had to keep the window open - which did not help much)

The hotel provides "AC only" during summer months and "Heat only" during winter. I traveled on early spring so AC was not available. The room temperature was extremely high and the only option was opening the window and deal with the traffic noise.

Small hotel in Madrid. Very helpful staff, nice, clean

Overall our stay in Vincci SoMa was ok...there was good and bad: The pros...friendly, helpful staff at the front desk, very comfortable bed and pillows, modern, updated hotel room, quality of the food at the restaurant was excellent. The cons...our room was on the interior and it felt like staying in prison with very little natural light. The room was stuffy and hot during the day, cold at night as they hadn't turned on the central heat yet, so heat was not available. The hotel, which appears on the map to be close the centro, was quite far walking to the centro. While the food at the restaurant was very good, our experience was not. We asked for tap water and the waiter refused to bring us tap water saying that bottled water was only available. A basket of bread was placed on our table and we ignorantly at it, because upon getting the check we discovered that a few pieces of bread were 5 euros, about 6 dollars. When we inquired about the bread, and the water, the waitress responded that if we wanted free bread and water that we should go across to the bar across the street. So next time we will! I would not stay at the Vincci Soma again.