Monte Carlo Inn Airport Suites

Jacuzzi had hair in it when I checked in the room. Had to clean the tub before using it. Room had an off smell. Elevator smelt pretty bad but not bad for the price I paid.

The csr was very helpful

We had some disappointments during our short time there. They weren't helpful with our baggage, not when we arrived nor when we left the hotel. The toilet needed repair, and they fixed after we arrived. We found hair on the towel and lipstick on the glass. The neighbors upstairs were using the jacuzzi all night and we couldn't sleep because of loud noise. And to close the day in the morning they called us two time because we were late 2 min for the shuttle bus to the airport. Summarizing a terrible night.

Everything is updated as new looking interior design and constructed except the jet tub was malfunction. We booked last night of vacation in the last minute from long trip from Collingwood to Waterloo and checked-in as unpacked our clothes to prepare for a good night. I cleaned with wet wipe because I found some old grease stuck on the tub and then filled with water, till I found out the jetting switch wasn't responding. I went down to the front desk and he came up to check it out and found out it is not working. He offered me another room of queen-size with jet tub but no time for it since we already unpacked for nothing. We decided to stay sleeping right away and offered me a discount for next visiting.