Novotel São Paulo Morumbi

I stayed for business and enjoyed being able to go outside on the terrace as in sao paolo you cannot just wonder around outside of the hotel,. nice view of the city. good breakfast and dinner. nice to look at the pool although i didn't use it. taxis booked efficiently and staff friendly

Small bathroom the desk for the computer is very uncomfetarble

Small rooms, extremely small gym, nothing to do or see within walking distance. It would be an okay 3 or 3.5 stars hotel, but definitely doesn't deserve 4.

Very nice hotel. The staff that welcomed us was ok not very friendly and didn't really help us with some of the things we needed. On one of the mornings someone kept calling our room very early saying something in portuguese that we didnt understand. Next thing we have a knock at the door saying we ordered room service which we didn't. Other than that the breakfast was nice and the hotel is lovely. A bit far from GRU airport but taxi was reasonable (~$30 USD). On our last day they gave us a late check out which was very nice. I would stay again.

Novotel most certainly served the needs of my trip to Sao Paulo. I just needed a place to sleep that had a pool and alcohol. I had left another hotel in Sao Paulo to go to Novotel because I had issues with the wifi at the previous hotel. Thankfully the wifi at Novotel was great. Food was decent and drinks were good. Pool was nice and the view of the bridge in the background is also nice. Staff is friendly and helpful. The only issue I had was with the room key and the air conditioner. On two occasions my key stopped working and I had to go speak to the front desk. Also on two occasions my air conditioner just stopped working and I had to have the staff check it out. Overall the rooms are a bit small and so are the beds, but it is a decent hotel and I would stay again.