Best Western Plus Novato Oaks Inn

I love staying here—do it often on business trips to the area.

I have been at this hotel a few times due to my work. I was happy that they had a room available since I knew it was last minute and a holiday weekend so I took whatever room was available. I am used to having a nice quiet stay but because my room was on the 2nd floor by the mezzanine area, you could hear everyone that gathered and had conversations there. If you want quiet, i would recommend trying to get a room in the 3rd floor. I definitely noticed a difference. Granted it was a holiday weekend and the hotel was packed but I will definitely try for one of the other rooms next time. I always enjoy my stays at BW Novato and look forward to my next visit.

I loved the deluxe king room. I booked it because it said it had a stand alone shower with a waterfall showerhead and I have to say, I loved that shower. Actually the bathroom was gorgeous! The only thing was there was an obvious spot missed when cleaning the toilets and I actually took the wipes I brought for my hands when traveling and used them to wipe down the toilet. The bedroom was great and had a balcony. It also had spiderwebs that were noticeable when you turned on the light at night. I tried to ignore them and did a good job until my companion pointed out the spider on the pillows. He promptly removed them and got rid of the spiders. But it took me awhile to relax after that because I hate spiders with a passion and it just seemed like I started noticing webs everywhere. So I would recommend high dusting.

Nothing wrong with this place. Watch the hill to the West. I saw five deer around five pm.

The room was very clean and comfortable and the staff was friendly and helpful. No need to look for or a big name 5 star hotel when Best Western can offer a facility of this quality. Only thing missing was help with luggage.