La Quinta Inn & Suites by Wyndham San Jose Airport

nice place

nice place

Tirso, Wyjazd biznesowy: 1 nocleg, 21 kwi, 2022

Autentyczna opinia gościa Hotels.com

All tho there was construction work going on it was not loud just hard to get around the parking lot, the first room given to me smelled like cigarette very bad they did move me immediately, the other room was ok ripped carpet, loose tables, stained couch, the iron had something on it that stained my shirt, the shower worked great, the bed was very good so over all the room was comfortable but I would not stay again.

Fernando, Wyjazd biznesowy: 1 nocleg, 20 kwi, 2022

Autentyczna opinia gościa Hotels.com

Not as good as it use to be

This LQ location has always been my home away from home. I haven’t been in a while but have been here several times during Covid but never this unhappy with a stay. First off, the rooms telephone was missing the connection so I was unable to call the front desk to come fix my tv, which wasn’t working because something was wrong with box. A nice young man came to fix which took 15-20 minutes because the box had to be reset or something. Another issue, I went to take a shower, 1 towel, that’s it. No floor mat either. By that time I was over it. I had to get ready to leave so I didn’t have time to call to the front desk. Woke up this morning, tv not working again. It had to reset again. Took about 10 mins. A/C does not work like it use to. On high, it barely blows any air. Took about 3 hours to cool the room down. Not sure if it’s new ownership or new employees. But things are not the same. Still love the place but shouldn’t the ppl that clean the rooms make sure everything is in order?

deniza, Podróż: 1 nocleg,, 17 kwi, 2022

Autentyczna opinia gościa Hotels.com

Traveller

We stayed for two nights, after the first night we noticed we only have two sets of towels, there three of us in our family. I walked to the front desk to ask for another set of towels at 8am, by 8:15 didn’t get any, so I called the front desk to ask again, nothing, we left at 10 am to tour the city, nothing when we came too. Terrible service. The work out room and the pool look so sketchy, broken lock on door, very dirty. We felt not safe around the hotel, it’s more like a motel. We will never stay here again.

Lynn, Wycieczka rodzinna: 2 noclegi,, 7 kwi, 2022

Autentyczna opinia gościa Hotels.com

BUSTED AND BROKEN

I had to cancel and find another Hotel at 6 30pm not good for a single female driving around still no refund its been 5 days locks on door busted, broken microwave, bathroom gross No sleep people in and out til 6am Dont get room 127 nightmare

Barbara, Wyjazd biznesowy: 3 noclegi, 6 kwi, 2022

Autentyczna opinia gościa Hotels.com

Singled out and harassed by front desk lady

Terrible experience, I was woken by a loud know on my door at 5:45a.m. By the front desk girl saying the downstairs person complained there was too much walking in my room. I asked if it was a mistake as I was asleep. She said no. I got dressed and was in the fro t lobby by 6am to talk to a manager. No Manager girl said she tried calling my room but no answer so she had to knock on my door. When I asked for a do not disturb sign she said they did not have any u til after 9am when the manager gets there. I and t back to my room to go back to sleep, the front desk person calls my personal phone saying there’s a complaint of too much walking in my room. Mind you it’s already 6:30am and breakfast is served between 6am-9am I’m not sure but I think I’m allowed to walk in my own room? I asked why I was being singled out and they did not give me an answer. I checked out early 9:15 asking g for the manager but he was not in yet, even though they said I can talk to the manager at 9am when they are scheduled to start work. Complete waste of money I was treated unfairly. Place was trashy window screens broken

Carmina, Podróż: 1 nocleg,, 3 kwi, 2022

Autentyczna opinia gościa Hotels.com

Great place to stay

My family and I have stayed at this La Quinta many times. We have never had any issues. The only thing I’d like to point out for this last stay was that they took 2 hours to get us a room because they over booked. Check in is at 3pm, we didn’t get to the lobby to check in until 4:30pm and at that point no double bed rooms were available so we had to wait an additional 30 mins. When we got back to check in they offered us 2 single bed rooms, so they were trying to accommodate us but we had 2 little ones, we couldn’t have separate rooms. I’m the end they were able to get us the room we booked. Other than that, our stay was great! I love that they brought back their breakfast, such a great breakfast spread!

Mey, Podróż: 2 noclegi,, 1 kwi, 2022

Autentyczna opinia gościa Hotels.com

Two drawers in the dresser would not stay shut. We had to put folded wash clothes between the top 2 drawers to keep them closed. Also, our key cards stopped working on our 2nd day and we both have mobility handicaps and I had to go to the reception desk to get them reprogrammed.

Senando, Wycieczka rodzinna: 2 noclegi,, 26 mar, 2022

Autentyczna opinia gościa Expedia

The staff is nice and friendly. There's no coffee machine in my room even though I requested one, no body show up and gave me one. The restroom on my room smell really bad.

cecilia, Wyjazd biznesowy: 2 noclegi, 21 mar, 2022

Autentyczna opinia gościa Expedia

Great customer service

Edwina, Wycieczka rodzinna: 1 nocleg,, 19 mar, 2022

Autentyczna opinia gościa Orbitz