The Fairmont Waterfront

The staff went above and beyond for myself and my girlfriend - so firstly, thank you all, from accounts to ARC to reception! We appreciate you. Great sleep quality, great area. Constructive criticism: Poor bathrooms (old bathtub, sink etc) Hotel parking was FIFTY dollars......... very tough to stomach when you are paying $$$ for a room. Aquatic areas were very rough around the edges - chipped tiles in the mens locker room steam room, our bathroom had lots of chipped paint.

I arrived at the Fairmont Waterfront after having spent two weeks dealing with a death in the family. I was exhausted and irritable and it showed. I'd booked the Waterfront because a previous stay had proven its merits as a place to rest and recover after a stressful experience. The front desk staff person seemed to catch my mood and upgraded me to a Gold Club floor. Three hours later, after complimentary canapés in the elegant club lounge and an hour in my whirlpool, I began to re-emerge as vaguely human, an evolution that continued after a superb night's sleep and a wonderful complimentary breakfast in the same lounge. By the time I was ready to head for the airport and home, my room, the staff, the public areas and the surrounding cityscape had accomplished the impossible - I was fully myself again. The whole experience prompted me to reevaluate my previous notion that a hotel is simply a bed and a bathroom in a city I want to see - and nothing more. From now on, whenever I need a "good boy" reward or an "I survived!" pat on the (aching) back, I am heading back to the Gold Club experience at whatever Fairmont I can find.

Great local and the staff went above and beyond. I’ll always stay here when I’m Vancouver. Excellent.

Fairmount never disappoints. Always feel like royalty when I stay at any of their hotels

Great stay, great staff, great location.