K+K Hotel Opera Budapest

Lovely hotel , brilliant location , imre on the front desk was very helpful and friendly!

friendly n cheerful staff, very helpful n attentive

The initial check in was terrible. Surly and unfriendly attitude specially by the male guy that was there. Afterwards Zsofia tried to smooth things over but damage already done. When they made me come back to check in I was waited on by Mr. Sebastian Molina from Spain. What a difference in attitude and professionalism. He was great but the safe in room never worked and no one could fix it. The next morning no one came to fix it. No manager on duty on the weekend and it shows. Very poor service.....went to bar. No one there. Had to go to front desk to get someone to pour a drink for me. Lame excuses poor service this is not a four star hotel in professionalism. Would not recommend so many other places that have their act together and a manager to oversee that things run smoothly! Thumbs down!

Reception team were very friendly, room was extremely comfortable and clean.

K&k Hotel is very easy to find just a couple of minutes walk from the yellow line underground metro station Opera, check in is from 3pm and was quick, our Room was of adequate size, plenty of storage, fridge, tea & coffee facility's, and a good sized bathroom, with a powerful shower, the reception staff were polite and helpful.

First off, the location is amazing, next to opera and metro station as well as several restaurants and boutique shops. However, do not expect anything else from the hotel. The room condition was old and moldy, the sheets were stained and look like blood on it. Mostly importantly, the reception staff Krisztina looked like guests own her million dollars and had no customer service AT ALL. Upon check-in, there were no greeting, no eye contact and simply threw the register card at me ‘demanded’ me to sign it. I had no idea what’s wrong with her but other staffs were great. There were many more other hotels for you to choose. Just don’t pick this one.

Great location walkable to all the tourist spots Laundry just behind the hotel Staff speak a fantastic range of languages Beds are reasonably comfortable but pillows are terrible, we also had to turn off the air con add it contantly sounded like we were receiving text messages on silent Ask for a room on a high floor, ours was on level one and garbage collection and noisy groups could be heard clearly not an issue in winter but could be in summer

Did not like Budapest

It was fine

受付対応、朝食、従業員のふるまい等いつも完璧です。一点バスタブがシャワーに変わっていて少し残念でした。日本人はバスタブを好みます。