Holiday Inn Resort Orlando Suites - Waterpark

Very clean and quiet location, with a lot of fun things to do. Phone did not work, no dial tone making it impossible to call for room service (or front desk) later in the evening.

Our family had a wonderful time at this resort! It had everything to keep kids busy, pools, water slides, mini golf, basketball courts, movie theatre and a laser maze. The staff was friendly, the rooms were spotless and the location was close to everything you would need for an Orlando vacation.

This hotel is not a bad building or location, but seems to be poorly managed. Check-in attendants were unhappy and ended up only checking us in for part of our stay, so our keys didn't work the next day. Upon arriving at our room we couldn't get in because the door battery was dead. It took them 20 minutes to fix it, and we were never apologized to or compensated in any way. The free breakfast I got didn't show up, so I had to show proof of purchase to receive it. Also, the kids slide was out of order and we were not apologized to or compensated in any way for this. On a positive note, the rooms were great for a family and the breakfast staff and food were excellent. A fine place to stay if you don't have to spend alot of money, but be prepared to put up with getting what you paid for.

The only thing was the water park was not open. The pool was and they had a 20 foot inflatable for the kids to play on. Would go back to check out the water pack area

The waterpark wasnt open, made for a horrible trip with not being able to use it when you have 4 kids for you, they had us bugging them for times of the movies and lasermaze..... over all was not happy bc they charged me extra by 125$ without warning. Hotels told me one price and they raised it with all their fee's and everything. Had issues with the credit on the account. Took extra money that wasnt approved.