Scandic Copenhagen

Everything was good except it was hard to get a table for breakfast. Also that parking costs alot..

Helpful efficient staff. Clean room, but small, esp for the price. We thought we must have been put in a singe room. Only one towel and one chair provided. When we asked we were given both but the room was still too small for 2 people. Where do you put 2 suitcases? The double bed was pushed up against the wall so you couldn't get in on one side unless you pulled the bed away from the wall into the narrow walkway to the bathroom. The tap in the shower was faulty. Couldn't regulate the temperature so the water was boiling. Next morning the maintenance man replaced the whole unit. He was very good but why wasn't this fixed earlier? The hotel is obviously very popular. Excellent staff, good location near the railway station, excellent breakfast. Irritating that you had to keep reconnecting to wifi every day, esp when there on an extended stay, and reconnecting was not straightforward. Had to go downstairs and get staff to help. Sometimes even they had trouble connecting first go.

Room is small and bed is not comfortable for sleeping.

No air conditioning. The lobby and room has bad smell. crowded breakfast with dirty buffet surface. Low room lightining

A truly good hotel overall. Wonderful breakfast variety. Excellent reception and dining room staff. However, the tidying and the cleaning of the rooms each day was disappointing considering the price rate of the hotel. Cleaning of the rooms could be given attention to and management needs to address this. Floors and other surfaces were not cleaned at all during our stay for 8 days. (Sticky tea/coffee area surface and floors merely skimmed over with areas still not cleaned.) We had a huge delegation stay at the hotel and similar sentiments were expressed by others. But otherwise the stay was pleasant and sleeping facilities comfortable.