Towneplace Suites By Marriott Cleveland Westlake

Room was very nice. Bigger than expected. Staff very nice. Kitchen was adequate. Breakfast area was small, not much seating. Breakfast ok. Same food daily. New windows needed in rooms to close properly and keep out outside noise.

Staff is fantastic and made the stay great. Location is awesome

A great staff, responsive and good attitudes! Liked the shower, the only shower of 4 different hotels that had good water pressure, that was refreshing. The bed was too soft, sagged on one side but overall the room was good.

This is a mixed review as there were some good and bad things about our stay. Good - bed and pillows are comfy, room was clean, and we were stocked with fresh towels each day. Bad - hotel feels damp, room furnishings and interior could use some uodates, had to hold toilet handle down for a bit to get it to flush, and poor workmanship where TP holders are installed. Wifi not that reliable, it was hard to connect and stay connected to Internet. At the entrance closer to our room, black, mucky water was spewing out from spigots on to the walkway creating a muddy, wet mess that was not cleaned up during our 4 day stay -just really gross and inconvient.

Our stay was very pleasant and Paula and the staff were so nice and super helpful! My daughter and I had fun in the pool and liked that we could cook dinner in the little kitchen in our room! We also loved staying somewhere we could bring our dog!