Courtyard by Marriott Hartford Windsor – Windsor

It was my birthday yesterday and Steven gave us a complimentary breakfast.

Check-in was great. Room was really clean and spacious. Nice balcony. Building is clean and new. The breakfast was confusing, mostly because the staff was untrained. But it was tasty!!

First off, this hotel is lovely, and the bed was extremely comfortable. Unfortunately, when we entered our room, the air wasn't working. I called the front desk, explaining that we had to get ready for a wedding and would like a different room. Instead of moving us, they sent someone to "fix" the problem. We left for the wedding, and when we came back late that night, we had trouble sleeping from all of the noise coming out of the vent that obviously wasn't fixed. I spoke to the front desk the next morning and was told someone would contact us. No one ever did. The probably personal was lovely. The managers in charge of making things right could care less. If you stay her, just hope that nothing goes wrong, and you'll have a lovely stay. If something does go wrong, they already have your money so they won't care.

They went above and below to make our stay amazing! One of the best hotel stays I have had in a long time!

It was wonderful the breakfast was great