The Lord Nelson Hotel & Suites

I had expected to have been shown to the suite of room not just given a key and told this is your room number, no indication of where the elevators are located or any indication to the location of the suite on arriving at the floor, the hole experience on this special occasion was to say the least lack luster, But on the other hand there was nothing wrong with the service it was just not what I had expected from a hotel at these prices. The experience was not worth the extra cost of the suite.

Was there for a meeting and staying overnight. Plenty of food options nearby. Very clean and warm welcome with complimentary chocolate and water with hand written card. Bed was super comfy however doors opening and closing in the corridor could be heard. Didn’t have breakfast there. The only thing was the drain in the shower was not draining well and had a non-existent view with the whole facade of a windowless building in front on me. Perhaps a higher floor would have been nicer. Staff were very polite and helpful.

Sadly the walls were paper thin and other guests were very loud. But I felt like I was on the titanic with all the beautiful decor!

Everyone was friendly and very helpful. The renovations that has been done brought a new feel to the rooms while leaving the overall feel vintage. Room had a Nespresso machine and an electric kettle for tea, great idea! Fridge was large and we appreciated the cream in it for the coffee. Would definitely stay there again if we are in the area.

parking horrible.. check in was too