Mariposa Inn & Suites

Heat/cool unit w/remote wasn't intuitive so staff had to come up to show us; easy once you were shown. Very quiet electric heat/fan but note it took a while for room to warm up. Laminate floor had two damaged spots that need repairing in Room 211. Had a 2-queen rm but would advise the king suite, a unique layout that is great for couples when one spouse gets up earlier than the other, LOL. Note continental bkfst only. GREAT showerhead pressure, as good as our own home, but towels were thin. Nearest to downtown/freeways, not the Aquarium/Cannery Row which are 5 min drive time. Wi-Fi was slow compared to competition but adequate.

I book this hotel and then, for whatever reason, decided to check the reviews. Some of the reviews were not favorable. I was worried about what I would find. I was worried for nothing, and after arriving at the property and walking into my beautiful hotel room, I wondered how anyone could complain about this hotel. It’s located directly between the hotspots of Monterey and Carmel and literally across the street from a fairly high-end shopping plaza With many lovely shops and restaurants. It’s on a relatively main road, but it’s landscape so beautifully you don’t feel as if you are on a main road. I was absolutely delighted with the room. It was much higher and then I was expecting so that was a pleasant surprise. The furnishings, the linens, the ameniti with many lovely shops and restaurants. It’s on a relatively main road, but it’s landscape so beautifully you don’t feel as if you are on a main road. I was absolutely delighted with the room. It was much higher and then I was expecting so that was a pleasant surprise. The furnishings, the linens, the amenities, and everything about the room was much higher quality than expected. I travel domestically and internationally and spend anywhere from 2 to 5 nights in hotel rooms weekly. This hotel in my room exceeded my expectations, as did the service from the front desk. Joy Went above and beyond for us. She is professional, poised, polite, and super helpful. All-around, this was a great experience.

Room was comfortable. Breakfast was good. we were in townhouse and used murphy bed, when it is down you can't get to mini fridge, safe or microwave. Besides that space was nice.

This is our 26th year staying at the Mariposa for Thanksgiving. We love the hotel, but one of your employees was VERY rude. Our room key didn’t work so we had to go downstairs 7 times trying to get a new key. She never once apologized for our iinconvenience and yet, it was her fault that the key continued to not work. Finally another employee fixed the situation.

Good. The keycard malfunctioned and was annoying but the front desk person helped out.