Rosen Inn, closest to Universal

We were there during the Coronavirus outbreak when things really started getting crazy so the whole area was very quiet, especially given that it was around spring break. The hotel is on the older side of International drive and is a little bit of a walk to most of the nicer and newer restaurants, about 15 minute walk, but everything is easy to drive or Uber to. Nice pool area with a good amount of seating and towels are provide pool side. Universal Studios is a very short 5-10 drive across the highway. An Uber there costs around $10USD We didn’t try the on site restaurant so I can’t comment on that but as I said there are plenty of restaurants around. The room it self was very clean when we arrived and the beds were quite comfortable. Only complaint is that there was a bit of a weird smell in the room but it wasn’t bothering us enough to notice after a couple minutes

Very convenient to Universal studios because there is a complimentary bus from the hotel there. It cost about $20.00 to go to Disney World/ trip to go there(about 15- 20 min.) and it is about $20.00 by Uber to go the airport from the hotel. There is a trolley bus on the strip that can be caught to go to see some tourist sights like the Titanic Museum, Ripley's Believe It Or Not, Amusement Park etc. Good value for the money.

I was surprisingly impressed at how nice our room looked. The staff was nice and the room was clean. My only complaint is the alarm was set from a previous guest and woke us up too early.

Great customer service - we were able to check in 3 hours early and the staff was very friendly and helpful with activity and dining suggestions. The room was clean and comfortable.

Clean nice resort for an overnight stay. Skip the breakfast buffet. Lots to offer but not very good. Staff was great all over. Would stay again. Great transportation to the park.

Upgraded to Rosen from a lesser hotel. Quality meets price! We enjoyed our stay very much!

Clean, small room, none of us slept too well but arrived late and left early so for the price it was worth it

Our stay was wonderful!! The staff were very friendly... My only complaint would be that the shuttle scheduling area is only open from 7am - 11:45am, so if you check in after that you have to wait until the next morning to schedule your shuttle ride... We had to do this and all of the slots were filled except the 7:30am shuttle, so we had to run upstairs to get the rest of our family up & ready in less than 20 minutes 😡 it was a huge hassle!!!

I had not listed my daughter on the reservation, but she had the confirmation email, the same last name, etc. When she arrived at the hotel, the manager told her I had to contact Hotels.com to add her to the reservation. The hold time was over an hour due to Coronavirus travel issues. I called the manager and asked if I could verify the credit card info, address, my identity, etc. so she could allow my daughter to check in. Not only did she say no but was incredibly rude and unhelpful in a unique situation. She saw my daughter standing in her lobby for 72 minutes while I held for Hotels.com to take two minutes to add my daughter’s name to the reservation. I understand the need for policies, but there should be some human decency in times when the public is in a state of panic. We have season passes and frequently visit Orlando. I’ll sleep in a tent before I spend a dime at Rosen International again. I’ll also tell anyone who will listen about how uncaring and plain rude the manager was. I’m a CEO myself. I bet a note on the reservation would have sufficed to show why she made an executive decision to override the policy. I appreciate the dedication to safeguarding my reservation but am disgusted at the utter lack of compassion.