Richmond Hotel

Great staff, clean room, comfy bed, excellent water pressure.

The property was being renovated; and, periodically the elevator was out of order. The staff were friendly for the most part; however, more attention might have been paid to being solution oriented.

Very disappointed that management refused to accept my request to alter my booking due to a family funeral. Hotel was in a great location tho the entrance area was scruffy with litter etc. the room was very clean and well equipped however the lack of air conditioning was a major negative. At night the room was very hot and sleeping with the window open was very noisy so it was difficult to get a good sleep. Also the beds were very soft. Difficult to get out of the shower due to the folding double doors so you had to squeeze thru the gap and floor got very wet.

There is no aircondition and the temperature inside the room was very high due to outside temp also high. The family room was so small you were not able to open up your suitcase unless you had them in the bed.

Great location. Reception staff very helpful. Clean room