Novum Hotel Prinz Eugen Wien

The front desk was extremely friendly. They spoke great English also. The rooms were clean. Convenient location, near the Wien Hbf. Wonderful breakfast as well.

Good standards of cleanliness in room, common spaces and restaurant. There is an open-air patio that could be accessed from the bar, good for smoking and the like. Excellent, free wifi connectivity. Breakfast buffet is varied enough ,very tasty, and reasonably priced. Service was excellent, and they accommodated an early check-in without prior notice. Very friendly personnel at reception, restaurant, and bar. Amenities a bit scarce and in bulk, more like a 3-star property. No free bottled water, for instance. Great location - near the train station to go to the airport (20 minutes trip), and to go to city center by metro or tram. Local area looked pretty safe, and the nearby train station provides a food court and a supermarket. Belvedere gardens are in walking distance. Could recommend to people making a brief stay in Vienna between flights, for instance, or for resting a night before taking a train to Salzburg, Prague, Bratislava, Budapest, Munich...

Room was ok but a bit small. I'm accustomed to North America hotels which are generally bigger so I'll give that a flyer. The TV was an old (tube style) which took up half of an already small desk Also no remote. The thermostat was either locked or didn't work so it was locked at 22C which made for an uncomfortable sleep. I will say the room was spotless and breakfast was good

Staff helpful and polite