Small Luxury Hotel Ambassador Zürich

Great centrally located boutique hotel

We get the same room every year and enjoy the staff we have met at the hotel. We always look forward to this part of our trip.

The Hotel itself, and the staff, were wonderful. We, unfortunately, did not hear until a couple of days prior to our stay, that there was going to be a festival, bringing about 2 Million people to the city, and the hotel was in the midst of it. It was difficult to get around, and our taxi drive in cost much more due to the street closings. Also, the roof deck was inaccessible to us to see the fireworks due to private parties having reserved it both nights.

Great location helpful staff exceeded my expectations

I can’t express how disappointed we were in the condition of this hotel. While it looks great outside and in the lobby, the rooms are totally outdated and unimpressive. The sink and shower had drainage problems, all furniture looked like cheap IKEA furniture similar to a low quality Air BnB, and bed did not even have a headboard. How is this 4 star? Definitely would rate 2.5 stars- giving it an extra +.5 stars for having good air conditioning, a rarity in Zurich.

Great room great location and very personal service.

Really nice hotel close to bars, restaurants and the river. Only downside was being woken up to loud crashing and banging of something in the early hours of the morning

Wonderful small hotel in great location. Helpful friendly staff. Very nice restaurant.

Very small room, a lot of street noise. Tiny bathroom could not fit two people. Friendly and helpful staff

The hotel is charming in a good location. Unfortunately there was no air-conditioning in our room which made it very uncomfortable as it was exceedingly hot. Bathroom was small and awkward, a larger person could not have managed. Toilet was behind the door in a triangle and hard to get to. The staff were all very friendly, kind and helpful, the breakfast room was cozy and the food was good, buffet or whatever was ordered. The hotel was pricy but then Switzerland is more so than its neighbors.