Crowne Plaza Miami Airport

Parking lot flooded and got stuck in parking lot.

Great room, clean, comfortable bed, wonderful shower! Food in the hotel was too expensive but the prices may be representative of the area. Would like to have had complimentary water in the room, but water was available in the lobby. Really nice self vend area in the lobby, but again...prices were really exaggerated.

The hotel was pretty nice, staff was good. Problems I encountered is that there was no coffee in the reception area in the morning. Coffee is pretty cheap and a quality hotel should provide that to it's guests. Heck LaQuinta does that. The shampoo and creme in the room was enough for one person to wash their hair one time. You need to include more in the bathroom. We stayed from 10p until 2 pm the next day, about 16 hours. We requested a late check out and they let us stay until 2 pm. That was nice but 4 pm would have been nicer. Our flight was at 8 pm.

Not so impressed

American airlines canceled my flight for one day I asked to extend my stay for one day the front desk clerk Ivette the pregnant one told me no they are fully booked I told my wife she went to check with the clerk from India and he said they have rooms available. When checking out with the same Ivette the pregnant one I asked her for a receipt for the airline she printed the receipt put it on the counter and left didn't say that am done or thanks for staying safe flight whatever I had to call out to her and asked if am done