NUOVO - Disney / Kissimmee

This company was so very hard to get ahold of about accommodations before our trip even started. It took several days to get in contact with them. The spare keys were never given and the access card looked like a dog ate it. The lights never worked above the sink, we never had washcloths, the she shower curtain was orange and had spots of mold on it, the bedroom had no lights, the a/c had limits in which we could not turn it down, and the some detector was expired because it started chirping in the middle of the night the second day of our stay.

The apartment was at a good location but the apartment was not clean as soon as I walked in I could tell all the hand marks on the table, the counters where all sticky, the tubs seemed to not be washed, when we pulled out the sofa bed alot of crumbs and spoons came out from it I think in the cleaning area they need some work on it.

It was amazing and very quiet, the pool was awesome and the check in and check out was very simple and very detailed.

I read the reviews and chose these apartments. The price that was published in the link and what I ended up paying is almost twice. The hidden fees was the culprit. As far as the place is concerned I am impressed with the condition of the apartment, amenities etc. I still feel that the price is a little to the high end. Highly impressed with the cleaning lady who waited patiently for us around 30 minutes while we vacated the apartment. Would definitely recommend this property. One suggestion - it would be great if you can print a map of the community. We spent around 30 minutes trying to figure out the way and were driving around the first two days searching for the apartment ....

The apartment overall was great! The amenities and space it provided was fantastic for the price of a 2 star hotel room. However, I did have some issues that lessened the enjoyment of the stay. First, I had to contact NUOVO to get the check-in procedures after I had already arrived on-site. The other issue has to do with cleanliness. Although on the surface the space seemed clean, our socks were black after walking on the floors and we had to clean the bathtub because of the hair that was on the walls of the shower and in the tub.