Hyatt Regency Crystal City – Arlington

My husband and I wanted a small getaway for our 2 year wedding anniversary. We picked this place because of how close it is to National Harbor, LOOOOOVE IT THERE! This hotel had food in walking distance as well as restaurant and bar inside the hotel. The decor was beautiful, we loved the glass elevators especially at night. The outdoor pool and jacuzzi were still in use and looked like fun. (We didnt get a chance to head down there :(. The food from room service was absolutely amazing and the service overall. My ONLY gripe, and its a small one was we couldn't get the heat on. The AC was so strong and our room was FRIGID at night. We both left well fed, in awe of all the beautiful sites and SICK. :( The parking was another situation that wasn't my favorite. It was to my understanding from the website that parking is free and when I got there it was not free. The parking garage around the corner cost $16 a night with no unlimited access. Valet was $32 a night with unlimited access. Overall, the stay was great. I would recommend to all and would CERTAINLY go again. With a snuggie :)

it was very relaxing we were in town for my granddaughters baptism

The room was old decor but excellent - we were upgrade to a "Junior Presidential Suite" since the room I had signed up for was not available. Bathroom was more modern and renovated. Only issue was the WiFi quality. It was unacceptable. It would not stay "up" connected to the Internet reasonably well - every 20 to 45 minutes, it would stop functioning for a few minutes at a time. The WiFi access point and connection stayed up, but the Internet routing dropped. We tried signing up for their premium service, but it was not better. The speed increased from slow to mediocre at best. This quality is something most hotels hotels need to do a better job with ... in the USA, they uniformly seem to have pretty poor Internet access speeds.

Great hotel staff and very clean. Great location near airport and Crystal City restaurants & shops. Loved the closeness to Mount Vernon trail for biking and running. Very close to Metro station and hotel provides shuttle regularly if you don't care to walk. Definitely will be back!!

I don't appreciate being forced to use a valet service. We were there for three nights and never moved my vehicle but was still charged $119. I was not allowed to use the cart to take luggage up to my room. The concierge service had to do it so I was guilted into tipping for a service I didn't ask for or need. Housekeeping was very nice and helpful.