Richmond Hotel Narita - Narita

Stayed only one night, but everything went well - from the check-in information prior to arrival, the effective check-in at front desk and quite, fresh and clean room, even if small. Shutlle bus to airport on time. A bit pity that the schedule only covers mornings to early after noon, but train station is close to hotel so it solved. Good value for […] money. Przeczytaj więcej

Unfortunately, I cannot review this hotel as Delta Airlines caused us a seven hour delay. The trains had stopped running. A Delta employee called the hotel, but they were unable to send a shuttle at that time of night. Therefore, I paid for a hotel that I was unable to use. Also, could not cancel the reservation ahead of time because we had no idea […] what time our flight was leaving Minneapolis. Przeczytaj więcej

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very clean and convenient. no complaints.

I find the Japanease people the most friendly and polite people in the world. This hotel was perfect because it had everything you need and for such a low price. The front desk staff was always smiling, and very polite in everything they did. The room was small but it was cosy. I got a single but the bed was a lot bigger than a single bed you would […] expect and very comfy. They even provided a bed gown. Free fast internet and a free shuttle bus to get to the airport. The only downside to the hotel is that there is no English tv channels. But with a lovely town and one of the most impressive shrines in the area who needs the tv. Przeczytaj więcej

This hotel is about a 10-minute walk from the Narita train station, and about a 25-minute bus ride from the airport. A free shuttle service is provided and certain times throughout the day. The amenities offered and service provided match or exceed what you'd expect from a 3-star hotel. The on-site restaurant is also very good. I would not hesitate […] to stay at this hotel again. Przeczytaj więcej

Hotel is ok only for a few hrs stay- room is small. Breakfast didn't have a large display. Dinner was disappointingly european. Only great attraction was the walk to the temple and park.

We had an early morning flight out of Narita and wanted to stay close to the airport. This hotel was nice and clean, but rooms were a bit small. They have a free shuttle to the airport, but be sure to sign up for the shuttle when you check in because if the shuttle is full, you will need to take a taxi or public transportation to the airport. The hotel […] definitely caters to Japanese guests--most of the signs are in Japanese only and breakfast was mostly Japanese, but the staff did speak pretty good English and were helpful in answering our questions. I would stay here again for the convenience to the airport, but for Tokyo sightseeing I would recommend something closer to the city. Przeczytaj więcej

The hotel is fairly new and conveniently located. It is about one block to the Keisei train station, about four blocks to the JR train station. The train trip to central Tokyo takes about 1 1/4 hrs. The town of Narita starts by the train stations and is easily walkable from the hotel. The hotel provides a map with restaurants and attractions marked […] on it. The hotel offers free shuttle service to the airport. We used the shuttle both from and to the airport. It was reliable and convenient. Note that the last shuttle is at 2:30 PM. Be sure to book your return shuttle trip when you check in because the shuttle is very popular. The room was very clean and functional. It was comfortable but very plain --Think college dorm room. The bedding was quite comfortable. The front desk staff speaks enough English to handle check-in and they are extremely cordial. We enjoyed our stay here and highly recommend it. Przeczytaj więcej

This is a great property near both Narita train stations and very competitively priced. My room was comfortable, the staff were great and I will definitely stay here again given an opportunity to do so!

Wish I had more time to stay. Unfortunately, my airlines got the dates wrong and I had to cut short my trip by one day. Your staff was wonderful in getting me to the airport. Although I was late and had to rebook my flight your team was great in helping me every way they could.

I was please with this hotel . In every way close to the train station and close to the stores and airport .

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Nice hotel, but if you arrive early, expect to pay a high fee charged by the hotel. Additionally, wait for the free shuttle bus (runs every 90 minutes), or take the train (very close to the hotel). Taking a taxi is supprisingly expensive for a ten minute ride. I was not pleased with the hotel food service. Many other options close by. Despite the aforementioned, […] it is a nice hotel, friendly staff, and I would stay there again when in town. Przeczytaj więcej

The Richmond Hotel is a great hotel for a great price. It is within walking distance of Keisei Narita station (about 10 min train ride from the airport) and has a free shuttle to the airport. The staff are friendly and helpful. The rooms are new and modern.

Nice, convenient, very clean.

Good, clean hotel convenient to airport and rail system. We toured Japan and reserved a room at the Richmond Hotel for the night before we returned home. This allowed us to go sight seeing as long as we wanted and the take the train to Narita station. Narita has two stations, both only blocks from the hotel. We then woke up, had breakfast in the restaurant […] downstairs and took the shuttle to the airport. Could not be easier. Przeczytaj więcej

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This hotel was very clean and the staff were very friendly. Staff understood my english and were eager to make my stay as enjoyable as possible. Hotel is two subway stops from Narita Airport and is pretty much next to the station. The surrounding area has a lot of options for food and is walking distance to the Narita Temple. This hotel was worth my […] one night layover in Narita. Highly recommended if you need a place to stay in Narita. Przeczytaj więcej

I had a great experience at the Richmond. I spent one night in Narita and I highly recommend this hotel. The staff is very nice...the room is small, but has every convenience ..refrigertor, desk,robes and slippers, vending machines outside in the hall and convenient to trains, bus and shops. I loved it. I spent the day at the Narita shrine, only to […] get very sick (kidney stones) and the hotel was very accomodating and helpful. Extremely comfortable and clean. I will most certainly go back for another visit. Przeczytaj więcej

Shuttle dosen't run in the afternnon.We didn't know and no information at the timetable shuttle pannel. My 5 years ols daughter and I were waitting for one houra and at the end we took a taxi. Hopefull the hotel is very good;very modern toilet and big(for japan) room; and the staff is very friendly, even if they can not speak english very well. Neither […] do I. Przeczytaj więcej

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Following earlier postings for directions from train to hotel were spot on. After going thru exit gate, Go three levels down and turn left. Used hotel shuttle for return to airport. The hotel staff spoke enough english to assist us. One issue we had was when paying for our late checkout with credit card we were told our card had an error so we used […] cash(called the credit card company only to be told that the pin number was not entered at time of transaction. Our own fault for not realizing it at the time) Took shuttle bus to Aeon Mall. Bus stop is outside train station (The main exit on upper level) also use this exit to walk to Temple. (turn right after exit from station and follow the road. Takes 15 minutes) Hotel room is comfortable-had double comfort room. Had complimentary wifi-used IPad with no problems. Only English channels were BBC and Fox news. Overall...would recommend. Przeczytaj więcej

I can't say enough about this hotel. It is great!

Very nice hotel, room, and service. Included meal vouchers a bonus. The room was small compared to western standards, but very livable none the less. The double room had two beds stuck together and was adequate for my wife and I plus our 3yr and 5yr old kids. The only complaint is that it was further from the airport than expected. The taxi ride was […] very expensive. The free shuttle was great if you can use it. It had already stopped service for the day when we arrived (around 7:00PM)! However, we took it to the airport the next morning. Just make sure you get tickets the night before. Przeczytaj więcej

Stayed one night before flying home from Narita. Very clean and comfortable; soft pillows and mattress which is a rarity in Japan. Totally quiet and 4 minutes walk from Keisei-Narita station which has frequent trains to terminals 1 & 2 (tickets something like 300 yen). There are a few restaurants around the hotel, we found a great teppanyaki one with […] menu in English. Hotel itself has an italian restaurant we didn't try. Certainly use this hotel again, good value for money. Przeczytaj więcej

There are convenience stores about 100 yards away. Close to the train station, about 1/2 mile away. A newer hotel, fresh and comfortable.

Two train stops from Narita airport so good place to stay if overnighting before catching a flight from Narita airport. Access from long stairway to street level from the station. Would be difficult to walk to if you have a large amount of luggage. Hotel and room was excellent. Has on-site restuarant. More than an hour by train to get to Asakusa.

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The hotel was a real surprise in that it gave exceptional value for money, had high quality rooms, a really nice restaurant and in an excellent area 5 minutes walk from the railway station and of course close to Narita airport. The attached restaurant has both Japanese and western food and both were very good. The staff were very friendly and had perfect […] English. Shuttle bus to airport in the morning was free. Room was very comfortable with a good bathroom - small as in all Japanese hotel. Price was very low for the standard of hotel Przeczytaj więcej

The room is suitable for one person or 2 max but it is modern and neat. Quiet environment, but it is walking distance to the closed transportation. The location is a bit far to Tokyo, 2 hours journey on train or 1-1/2 hr by subway. General speaking, convinence to all surrounding. Shuttle bus stop after 2pm which is a bit disappointed as I arrived almost […] 3pm and need to find out my way to the hotel by train. Przeczytaj więcej

Main complaint due to no elevator at train station. We have to struggle to bring down to 2 large luagage down several flight of steps as we came from Canada. No other way to hotel except via

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Excellent value for money and pleasant staff who we could talk in English with and be understood. Shuttle bus to Narita airport completed the comfort of our stay. Thank you

Fairly easy to get to from the airport (two stops on the Keisei train line from terminal 1 and one stop from terminal 2). The airport stations are located in the terminals and the hotel is about a three minute walk from the Narita train station. Be aware that there are no elevators or "down" escalators at the Narita station so, if you have luggage, […] it is a bear carrying it down those flights of stairs. The rooms are very small for American standards, but that is how it is in Japan. Many fun typically Japanese sights within walking distance, especially the Narita Buddhist Temple grounds and park. Many places to eat, all within a couple minutes walk. Przeczytaj więcej

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Good location, staff was very helpful - would definitely go back.

Lovely stay in this sweet little town. There is a nice walk through town but it's hard to find in the dark. Try to get there during daylight so you can find your way from the train down to the hotel. It's a short walk as long as you take the right way. Hotel has free shuttle service to the airport (not that you need it since train is so close, but shuttle […] is very convenient). Hotel has a great Italian restaurant too! Przeczytaj więcej

I tried their 2800 Yen dinner set, which I thought was good value. I can recommend it. Rooms aren't spacious but I didn't expect them to be. They fit the bill as airport hotel perfectly. Shuttle was free and included.

close to airport, free shuttle, close to train station and a beautiful temple with in walking distance. hotel staff nice and helpful, room cleaned very well, loved having a heated seat in the bathroom, and very convenient having a vending machine in lobby. would definately stay at this hotel again.

This hotel's location was great. It's close to many little shops and the railway. We took the railway to Tokyo, Shinjuku and Harajuku. The only down side about this hotel is the slow service at the front desk.

Great location to Narita station..Very friendly staff and very clean. The only thing I was not happy with was when I got there they gave me a room that had 2 beds but they were placed together like a king size. I went back to the front desk and said that I had paid for a room that had 2 seperate beds (I was there with my mother) so they gave me a room […] with 2 twin beds but they made me pay an additional 1,000 yen.. I thought that was not right..Overall it was good!!! Przeczytaj więcej

Nice big room with all you need. Ok I could not find any english programs on TV, but that is also my only complaint. Narita is sure worth the last night in Japan.

I stayed at the Richmond on my way home for a visit between semesters in Japan. The staff is very friendly, and the rooms are comfortable. It's also a perk for non-Japanese speakers that the people at the front desk speak English very well, which isn't true for all of Japan (my fiance doesn't speak a word of Japanese, and I played translator a lot […] while he was visiting). Those unfamiliar with Japan should note that the rooms are small by American standards, as space in Japan is at a premium, especially so close to Tokyo. Unless you pay for a large room, you're only really going to have enough space to walk through and set a couple of bags. Przeczytaj więcej

Narita town is a quiet little town, and the hotel fits in well. The regular rooms are very small. For 1000 yen a larger room of comfortable size. A must. Clean, pleasant staff. No English tv, but who cares. The restaurant (Stella) is quite good. A local gathering spot with a wide ranging menu, all edible. They have a shuttle bus. The train station from […] Narita involves dragging bags down FIVE flights - no elevators or escalators. Would contact hotel prior to arrival and arrange shuttle. Przeczytaj więcej

I stayed at the Richmond Hotel on two occasions recently and was very impressed with the hotel. It is about two years old and spotless. The rooms are small and elegantly designed, and perfect for up to a 2-3 day stay. The hotel has an attached restaurant that offers good value breakfast buffets with both Japanese and Western style food - 1000 jpy to […] guests. I noticed the restaurant was busy with locals in the evenings too. The hotel does offer a complimentary bus service to Narita Airport up to very early afternoon. Not much use for anyone arriving in the afternoon or evening. However, it is very easy to get to/from using the Keisei line railway from the airport - it is the first stop - Narita City - fare 250 jpy. Look to your left as you slow down as you enter Narita City station - you can't miss the hotel. To get to the hotel from the station, look for steps going down directly opposite where you go through the ticket machine. Follow this underpass and turn left when you get to the streeet level. Hotel is ahead of you about 120 yards. There is a 24 hour Lawson convenience store very close (think 7-11 stores). Most guests appear to be Japanese, and you will find that the TV does not carry CNN or the BBC. One of the best things is that you are in the city of Narita, which has a wonderful temple within a pleasant 20 minute stroll - the Narita-san Temple along with several other historic temples, a Museum of Calligraphy and a beautiful park area to wander around in. Narita City has many good restaurants and bars - which are frequented by many airline crews from around the world, so several places speak English. I travel to Japan fairly often, and have stayed at several hotels in the Narita area over the years, and this hotel is the best value/best location by far. Przeczytaj więcej

The hotel had a lot of really nice amenities, like toiletries, nice shampoos, big bathtub and refrigerator. The staff was very nice and helpful. My only complaint was that on the website it says they offer cribs but in reality I'm not sure they really have them. If you need a crib or hope to have one, confirm with them in advance. Personally, I'm not […] sure it would fit in the room they gave me... maybe the reason they exist on paper and not in reality? Oh, and make sure you have the manual alarm clock turned off. Mine woke me up at 12am... Przeczytaj więcej