SpringHill Suites by Marriott San Antonio SeaWorld Lackland - San Antonio

The staff was incredibly helpful. The first room we picked had a large and bouncy family above it. Nonstop noise. We asked for a room that was in a quieter area and they graciously found us one. Breakfast was better than expected, lots of variety. Lots of kids there. The small pool was occupied by familiies most of the time. So my hubby couldn't swim […] as he had hoped. My only issue was that the couches and chairs in the rooms and lobby really needed a thorough steam cleaning. They were a lighter shade of blue so the stains and dirt really stood out. Przeczytaj więcej

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Great hotel!

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Good hotel, above average & perfect for our situation.

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The hotel was very clean and all of the staff were very nice!

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We loved the hotel! Our family enjoyed every bit of it!!

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this hotel is ok.. breakfast /cold elevators/smell parking /sucks furniture outside very ugly not clean at all but location is perfect to sea world i always say you get what you pay..

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When called to front desk for more towels they told us to bring down the used ones to front desk for new ones. What happened to room service????

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Our stay was very good. Trip was to take our grand kids to Sea World. Was suppose to go on Tues but realized Monday night the park didn't open till Thursday. So we had to stay an extra day. Brenda at the front desk worked with us and gave us the same rate that we got from hotels.com. Thanksnso much Brends!! Everything worked out perfectly.

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There was a bar next door so if you came back in the evening there was NO parking. And the bar had signs saying extra parking and pointing to the hotel. Don't get that at all! The service was good, breakfast was good BUT crowded and not much seating. The room has a shower and no tub, which wasn't great for having toddlers with us. The toilet was separate […] from the shower which was nice for getting everyone ready but it would be nice to have known that there was a shower only. I've stayed in a zillion hotels and have never seen that. Overall I would choose another place next trip. Przeczytaj więcej

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The accommodations were very nice. The personnel was very friendly and courteous. Overall we were very pleased with our stay.

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We enjoyed our stay at this hotel. We were in town for my nephews graduation @ Lackland AF base. The staff was super professional. Breakfast was good and filling. Only complaint was I liked the egg patties better than the scrambled ones. Room was nice, roomy, modern and bright. Hotel was convenient to everything including base, downtown, malls, Walmart […] (lol) restaurants(try the 54st grill next door) and airport. The entire staff including the maids were nice. We would stay again and recommend to others. Przeczytaj więcej

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The hotel was great. When i came I figured that it would be crowded with children due to the location being close to Seaworld but it wasn't. It never was overcrowded, even at breakfast. The only negative things I have to say is the pool is really small and the parking lot needs to be monitored. People from the bar and grill next door park at the hotel […] leaving no room for the hotel guest. Besides that is a great place to stay. Przeczytaj więcej

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Wonderful hotel and friendly staff. Loved the rooms and good breakfast with fresh hot waffles.

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This place was awesome clean,close to access road , easy to find. Theirs stores such as Walmart,Academy,Banks-Wells Fargo and Chase there in the same area. Five min away from Sea World .Great location!

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Upon arrival front desk staff was very helpful. I was given room on the 4th floor not to thrilled about that when there was plenty of other open rooms. However I smiled and accepted. I like SpringHill Suites because of the spacious rooms and awesome colors. I was a little unhappy when I was not able to hook my laptop up to tv through little aux box. […] I asked front desk if maintenance guy could come take a look. He determined that box was not functioning properly and said that he would get hotel to switch me rooms. I was switched to room right next door which was convient so I didn't have to haul luggage all over the place. I was very happy until finding out the aux box did not work either. Przeczytaj więcej

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Everything was good except for the breakfast. The eggs and bacon were cold on the first morning. The second morning it was better.

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This hotel was great! Very clean, staff was super nice & helpful and great location! Several restaurants & fast food nearby and just a hop/skip/jump from Sea World. My daughter loved the indoor pool. Will definitely stay here again.

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Overall we were satisfied. Great value. I think if it were not for the parking problems, we would be raving about the hotel. The hotel is next door to 54th St Grill and a sign at the restaurant encourages patrons to use the hotel's parking lot. This is probably not a big deal, but for 2 of the 3 nights we were there the hotel parking lot was full without […] a place to park. When I asked the front desk about where to park, the answer was "We can't do anything about it. If you park in an undesignated space, you might get a ticket." This was given with a very sarcastic "Sorry--you can talk to the manager if you want to." I noticed other patrons complaining about this to the desk staff and it was obvious the staff had become accustomed to this complaint as they were very nonchalant in the response that patrons could be ticketed if they parked illegally (curb, handicap zone, etc). It appeared that the manager could care less about this aspect of his/her hotel. Unfortunate. Otherwise, had a nice room, fair breakfast, and great location. Przeczytaj więcej

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Hotel is conveniently located close to Sea World and shopping malls and restaurants. It's clean and pretty good in general. However, I was disappointed by the included breakfast, it provides you the tons of calories (carbs and fats) you need, but it doesn't taste good. But then again, I was also disappointed by most restaurants we went to. Hotel staff […] was nice. Przeczytaj więcej

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I would stay there from now on everything was such a pleasure ,clean ,staff ..etc..would recommend

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The hotel was nice a clean

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Nice hotel, room service came by really late and the pool was emitting fumes of chlorine. parking was hard to find. But overall would stay there again. I think it was just a very busy weekend because of the Spring breakers.

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It is generally good! The only thing is for breakfast, the oatmeal is kind of not hot enough, the bacon is overcooked. Otherwise, it is a good hotel.

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If anyone who worked there had to sleep on the pullout couch bed they would get new ones. They were absolutely terrible. They also need new cribs as they only had 4 for the whole hotel and one was broken! The pool was closed two of the days we were there. There was also no manager on duty at nights.

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The Hotel is an upgraded motel, I like the modern touches that it had in lobby and room. However, the lobby was tight. People fight over breakfast. The mechanical room of elevator stinks fluids.The room was well planned nice and bright. The vanity light never worked. There was a few stains on the floor (carpet). We really liked the modern touches but […] what really ruined the experience is the cheap mattress. For $30 extra per night we could have moved up to a resort with full service. The cleaning staff was fast and prompt. Przeczytaj więcej

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Last time stayed at Motel 6 down the road ... Did not like it at all ! This year booked on Hotels.com .. Lover it the area, the staff and cleanliness. I would think we found a Hotel to sty at everytime we visit San Antonio

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Awesome hotel.

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Easy commute to Lackland Air Force Base. Great selection for breakfast.

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We thought the hotel was just perfect. It was very close Lackland AFB where our son was graduating from basic training. We stayed for almost a week. The hotel was very clean, the staff was great. The breakfast was good and the restaurant next door was incredible! The pool was nice and clean. The hotel was close to the Airport and downtown as well. We […] were also able to do a couple of loads of laundry although another dryer would have been nice. We would DEFINITELY stay there again and recommend it to everyone. Przeczytaj więcej

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We were in the area for our daughter's AF Graduation. We booked a two bed suite and found we had plenty of room for our family of 4. At one time we had our daughter plus 5 others in the room at one time visiting (10 total people) and we never felt we were crammed in the room. Staff was very friendly and helpful. Breakfast area did fill up quickly during […] our stay but we did notice there were several other AF families staying also so everyone was trying to eat breakfast about the same time, but again it was very good. Location was an quick easy drive to base and within walking distance from Walmart for shopping. Przeczytaj więcej

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We enjoyed our 3 night stay. I am a Springhill fan because they make it easier for us to travel with 3 children. The place was busy!! Many families were staying for Air Force graduation. Even with a lot of people in the place, we had a restful sleep. My only complaints are not enough parking, and a kid who was stomping around on the floor above us. […] We found that hotels.com had a better rate than the marriot page. I would stay here in the future, knowing that it is a busy place, and is busier when Six Flags and Sea World are in their peak season. Przeczytaj więcej

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This hotel is approximately 2-3 miles from Lackland AFB and as a result, if they have military personnel who need a room or need to extend their stay, you run the likelihood of being bumped. Yes, this happened to my daughter who reserved a room, and to me in a fashion. When I arrived, I was not given the room that I'd reserved(a double queen), but was […] given a single queen. (Um, hello, we ordered a double queen because that's what we needed!) When my daughter arrived (having made her reservation well in advance), she was told they no longer had a room for her. (The hotel across the street did happen to have one available.) Other than that, the hotel was fine. Przeczytaj więcej

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We chose this hotel because it is close to Lackland AFB, we were there to see our son graduate from basic training. He asked for homemade cookies. We flew to San Antonio and I did not want to carry cookies through airports while changing flights. I contacted the hotel before our arrival and asked if I could have a package delivered. Of course. It happened […] that my son's graduation was delayed another week. The hotel graciously stored the cookies for us until we returned the following week. This hotel is close to shopping areas (we bought snacks), historic San Antonio, the Riverwalk, and the air force base. We took advantage of visiting the wineries in nearby Fredricksburg. So we were able to purchase a couple of bottles and enjoy them later in our room. Which made the room's refrigerator and microwave convenient for us. For those with green thumbs, Wildseed Farms is 6 miles out of Fredricksburg. The breakfast was very good. It was a very enjoyable stay. Clean rooms, affordable rates Przeczytaj więcej

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The hotel was great and everything was amazing. The staff was polite and helpful. The only complaint I probably had was that one of my rooms was ready 2 hours AFTER the check-in time... But other than that I loved the hotel. It was beautiful and I'd definitely come back again if I visit San Antonio again.

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Extremely nice for the price paid

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We liked the fact that the location was close to Lackland AFB. Enjoyed our stay.

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The room was clean and the staff was great. They helped me find great places to eat & visit. The staff was really helpful throughout my stay. I would give them a 10 out of 10 overall!!!

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It was good enough that we added an extra night

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the room was very clean very up to date. walmart walking distance from the hotel.I would recommend this hotel to a family member. We enyoyed our stay very much.

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The hotel is quite modern and looks new. Unfortunately, the customer service is not so good. We had asked for a Crib 2 nights in a row and we were told that we needed to remind them all day because otherwise the crib will be assigned to another room... Anyway, we did not get a crib for any nights. The breakfast area is way too small and is so crowed […] that is better to plan to have breakfast somewhere else. Przeczytaj więcej

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The hotel was great. The location was very convenient, the room was nice and breakfast was even pretty good. The one complaint I would have is that there is not enough parking. The last thing we wanted to do after a day of themeparks or bowl games was drive around for 15 minutes looking for a parking spot. We asked the clerk where to park and we were […] told to try the hotel across the street, the restaurant next door, a handicap spot, or wherever we could find a space our car would fit. This happened every night we were there. Przeczytaj więcej

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Good location, good hotel. Could use alittle deep cleaning

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