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00 800 441 17 33international toll free 24 godziny na dobę, 7 dni w tygodniu
Lokalizacja
W mieście Southfield, SpringHill Suites by Marriott Detroit/Southfield znajduje się w dzielnicy biznesowej i w pobliżu takich wartych uwagi miejsc, jak np. Siedziba główna firmy International Automotive Components. Do dodatkowych regionalnych atrakcji zalicza się Zoo w Detroit i Gospel Music Hall of Fame and Museum.
Opis obiektu
SpringHill Suites by Marriott Detroit/Southfield umożliwia korzystanie z takich udogodnień, jak basen kryty, wanna spa oraz centrum fitness. Udogodnienia biznesowe w tym 3-gwiazdkowym hotelu obejmują centrum biznesowe, sale spotkań (dla małych grup) i sprzęt audio-wideo. Dodatkowe udogodnienia to sklepy z pamiątkami i czasopismami, pralnia i teren piknikowy. Parking na miejscu jest bezpłatny.
Pokoje
W 84 klimatyzowanych pokojach, którymi dysponuje SpringHill Suites by Marriott Detroit/Southfield są m.in. czajnik do kawy lub herbaty i bezpłatne czasopisma codzienne. Oferta zawiera bezpłatny, szybki dostęp do Internetu (przewodowy i bezprzewodowy). W ofercie telewizyjnej są najlepsze kanały, jakie proponuje telewizja kablowa lub satelitarna, konsola do gier oraz płatne filmy. We wszystkich pokojach są takie udogodnienia jak telefon obsługujący kilka linii (z automatyczną sekretarką); bezpłatne połączenia telefoniczne miejscowe są bezpłatne (mogą obowiązywać pewne ograniczenia). W wyposażeniu łazienek m.in. wanna połączona z prysznicem, suszarka do włosów oraz bezpłatne przybory toaletowe.
We wszystkich miejscach zakwaterowania są: kuchenka i kuchenka mikrofalowa oraz lodówka. Dodatkowe udogodnienia to żelazko z deską do prasowania i okna otwierane. Ponadto, oferowane jest sprzątanie codziennie, a udogodnienia dostępne na życzenie to budzenie.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
This hotel has a smoke-free policy.
Ten hotel nie oferuje udogodnień dla osób niepełnosprawnych. Jeśli chcesz zarezerwować pokój oferujący udogodnienia dla osób niepełnosprawnych, wybierz innych hotel.
Na terenie obiektu znajdują się: basen kryty i wanna spa. Inne udogodnienia rekreacyjne to m.in. centrum fitness.
Zajęcia rekreacyjne wymienione poniżej, dostępne na miejscu bądź w pobliżu, mogą być płatne.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
I previously stayed at the SpringHill before I went on a trip to visit relatives. I enjoyed my stay the last time I was there and I assumed this time would be the same. I was told repeatedly that since the hotel was completely booked I could not have any towels in my room. The chlorine in the pool was so strong that my kids and myself had to leave because […] we were choking so badly. The housekeeping staff made rude comments to the guests and were not very friendly. Im not sure if they got new staff or what happened but I was not satisfied with my stay. I wont be returning. Przeczytaj więcej
"comfortable bed"
The blk ladies at the desk were nice. The Chinese Mgr. Sue was very rude and prejudiced by saying I had to check out tomorrow, as if I didn't have $$ to pay. She was very nasty talking toward me. The sauna didn't work. The breakfast was horrible - no sausage/eggs, just bagels biscuits, cold gravy, and cold boiled eggs. I wanted to throw up. The juice […] was good and cold. The bed was comfortable. The showers have massages. The cleaning ladies were nice. The heat wasn't coming out good. The complaint isthat I couldn't stand the chinese mgr.... Przeczytaj więcej
Thank you for staying at the Springhill Suites by Marriott during your last visit to Southfield, Michigan. We understand that you have a choice when you travel, and we’re so glad that you chose us for your accommodations. It was our pleasure to have had you stay with us. Every day our team work hard to exceed our guest's expectations, as our goal is to not only meet all of our guest's needs and expectations, but to also exceed them. After reading your review I do see that this time, this did not happen and for that I apologize. I have addressed your comments with the staff and moving forward hopefully we have corrected these service and quality short falls. We appreciate all feedback to the hotel so that we can communicate your feedback to our staff, as every comment back to us, both positive and negative, will only make us stronger as a team and help us to improve all areas of the hotel. Thank you again for staying with us and it is my hope you will choose to stay with us in the future.
SpringHill Suites by Marriott Detroit/Southfield — 1 odpowiedź kierownictwaTen gość nie zostawił komentarza.
"SpringHill Suites by Marriott Detroit/Southfield"
I enjoyed my stay at this hotel. The room was clean and well maintained. The only problem I can complain about is the mattress of the bed was extremely hard. This caused me to wake several times throughout the night and by the time my second nights stay was over, my body was very sore. I have never stayed in a hotel with a mattress that hard. If you […] could change anything, please change the mattress (King Size) to a softer one. Przeczytaj więcej
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Very nice hotel very clean rooms nice
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"Not Ready For Service"
Our Rooms were not ready! We had to wait. We needed some additional towels - we were told to come down to the lobby and get them ourselves. I never heard of this at a Marriott Hotel.
"exceeded my expectations"
All the staff were overtly kind and pleasant to a level I haven't experienced anywhere else. They've been trained very well in excellent customer service. I also appreciated the 10% discount coupons they freely offered to me for local restaurants. The room and its amenities were simply AMAZING!
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"Excellent Hotel!"
The Soutfield Spring Hill Suites is the best, clean, reasonable hotel. You cannot go wrong staying at this nice facility
"Hotel near the lodge and 696"
My wife and I got to the hotel and it looked a little shady, but we thought it'd be alright since my parents were staying at the same place (turns out they were at the springhill suites closer to the airport). The tv in the room was small and oddly situated. The bed was uncomfortable to sleep on and left my wife and I both in pain the next morning. […] The breakfast was fine, there was a small pool and a workout room, and I could hear a bunch of kids running in the hall. The thermostat was odd and a little difficult to use. However, the biggest issue was the duvet. There was a dried stain and piece of food stuck on the duvet. I called down and told them the issue and someone came and brought me a new duvet after about 10 minutes, but no duvet cover. He said it was in the closet. Checked the closet, but there was only bedding for the couch. He said he'd bring me one. 15 minutes later he came back. When I opened what he had brought me, it was not a duvet cover, just a sheet. So I took the duvet and the sheet to the front desk. The person said he was in back and would take care of it. When I got back there, still no duvet cover. Finally it was explained that the duvet was just put in between two sheets and specially folded. He came back to the room and 20 minutes later, managed to fold the bedding correctly. The next day when I checked out, I explained all the issues we had had, and was told that someone would be in contact with me. So far, nada. Przeczytaj więcej
"A Nice Little Getaway"
This pass weekend was my daughter winter break so I decided to take her and my grandchildren to a hotel. My sister told me about Spring Hills Suite and all that it has to offer. So I went online and found the best price with Hotel.com. The young lady with Hotel.com was very nice and she able to advise me to get a crib for my 4 month old granddaughter. […] When I entered into the hotel it was VERY clean and I was welcome with smiles from the staff there. I need help with setting up the crib and the maintain man was very nice and helpful. And the young lady who was working the breakfast shift was a JOY to talk to. I was able to relax and enjoy my family even when we went swimming ((-: I was so pleased with my stay at Spring Hill Suites I told my daughter that I was going to do it again around July of this year. ((-: Przeczytaj więcej
"GREAT STAY"
I recommend this hotel. My hotel room was a King suite, it had a separate sitting area with a pull out couch, desk and a kichenette area. The bed was very comfortable with dimer lights over the bed (very romantic) and the wash room was very clean.The room came with an Ipod/MP3 dock so you are able to play your own music, which i found amazing. The house […] keeping was very pleasant and came up right away when more towels were needed. The location was right off of the freeway and was close to many places to grab a bite to eat. I would go back anytimes. Przeczytaj więcej
"Good Hotel"
The Spring Hills was a very pleasant hotel, right around the corner from my house. Breakfast wasn't all that great, but overall it was a great experience.
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"Nice hotel, shallow pool"
We had a great stay, but the swimmers among us were disappointed in the depth of the pool - only about 4 feet. We chose this hotel because it had an indoor pool so the swimmers would not have to depend on the weather. But the shallow depth limited their fun. Otherwise a nice experience.
"Clean comfortable hotel"
I selected the Springhill Suites due to the positive reviews and was not disappointed. The hotel is fairly new, clean and well-kept. The room had a small couch, desk and coffee table in the sitting area. Perfect for computer work. The wireless Internet worked well too--no problems connecting and no speed problems. Breakfast was good with eggs, waffles, […] muffins, bagels, biscuits and cereal. Would definitely stay here again if in the Southfield area. Przeczytaj więcej
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"Excellent room/ comfortable beds"
This was an excellent deal. I slept like a baby. The beds were very comfortable, more so than other hotels I've stayed at. Every one was friendly and accomadating. The buffet breakfast was of a much higher quality than I expected. I would definitely book through hotels.com and stay here again. I am going to tell others about the great time I had. Thanks, […] Paulette Przeczytaj więcej
"Exceeded Expectations"
All the amenities you could ask for. Great pool, hot tub, breakfasts, wonderful rooms, etc, etc.
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